Introduction to the special issue – Digital business models: A multi-disciplinary and multi-stakeholder perspective

Abstract

The advent and enormous growth of digital technologies, and associated data, force firms to respond to novel digital challenges and increasingly lead them to transform their existing business models. Importantly, given that digital transformation has a strong impact on multiple disciplines, such as logistics, marketing, and strategy, and involves multiple stakeholders, such as service providers, platforms, employees and end-users, it also requires researchers and businesses to adopt a multi-disciplinary, multi-stakeholder perspective, in which multiple research and business fields cooperate in order to create collaborative solutions. In this editorial to the special issue, we aim to bring together insights from multiple research fields to account for the multi-faceted nature of digital transformation. We discuss the relevance of this multi-disciplinary, multi-stakeholder perspective, propose an overarching research framework, and highlight future avenues of research.

Digital Transformation and Innovation Management: A Synthesis of Existing Research and an Agenda for Future Studies

“…Because the intersection between digital transformation and innovation management is multi‐faceted and multi‐dimensional (Broekhuizen et al, 2021; Hanelt et al, 2020; Hess et al, 2016; Vial, 2019; Zangiacomi et al, 2020), in the next section we introduce a simple framework that identifies three levels of analysis (i.e., macro, meso, and micro) along which the discussion on the contributions to the special issue is organized and structured.…”

“…Providing a comprehensive definition of digital transformation is complex because it is a multifaceted (Broekhuizen et al, 2021; Hanelt et al, 2020; Vial, 2019) and multidimensional phenomenon (Hess et al, 2016; Zangiacomi et al, 2020), affecting organizations at different levels and in different forms. Recent research portrays digital transformation as an emerging field of scholarly interest for management and organizational researchers, as well as a new research paradigm (Hanelt et al, 2020).…”

Supply Chain Operations Management in Pandemics: A State-of-the-Art Review Inspired by COVID-19

“…The field of sustainability and viability of operations in SC networks under different uncertain conditions is also being revisited according to current needs [23,24,44]. However, the long-term sustainable solution lies with digitally supported technological help [45,46].…”

Role of mobile application attributes in building job meaningfulness among food delivery employees

“…Many scholars have examined the concept of digital transformation, including digital transformation ( Broekhuizen, Broekhuis, Gijsenberg, & Wieringa, 2021 ), digital technologies ( Correani, De Massis, Frattini, Messeni Petruzzelli, & Natalicchio, 2020 ), and digital innovation ( D’Ippolito, Petruzzelli, & Panniello, 2019 ). Researchers suggested that digital transformation is complex because it is a multifaceted ( Vial, 2019 ), multidimensional phenomenon ( Zangiacomi, Pessot, Fornasiero, Bertetti, & Sacco, 2020 ) affecting organizations at different levels and in different forms.…”