Investigating the effect of job stress and emotional intelligence on job performance

Rafiee, Mojtaba; Kazemi, Hojat; Alimiri, Mustafa

doi:10.5267/j.msl.2013.08.025

Cited by 8 publications

(13 citation statements)

References 11 publications

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“…It is in line with the previous research conducted by [12] and [26] which shows that work stress does not have a negative influence on performance. This assumption is also supported by the fact that the field which causes it to happen according to several respondents is because they can overcome the sense of pressure or stress they experience.…”

Section: Effects Of Stress On Performancesupporting

confidence: 93%

Influence of Leader Member Exchange and Role Conflict in Student Organization Performance with Stress as Intervening Variable

Maryati¹,

Panduwinata²

2021

Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020)

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The objective of this research is to analyze the influence of Leader Member Exchange and Role Conflict toward Students Organization Performance. The result of this research is useful for the concerned organization to allow and improve member organization performance in each concerned organization. The subject of this research was 3 Student Associations in Faculty of Economics and Business, Universitas Muhammadiyah Yogyakarta. The sampling technique at this research used a purposive sampling technique with collecting data by online questionnaire, researcher obtained 47 respondents. Analyzing data used path analysis with SPSS 16 as analytical tool. The results of this research show that LMX significantly influence the organization performance. However, LMX did not significantly influence the stress. Role conflict significantly influenced the stress, but role conflict did not significantly influence the organization performance, and stress did not significantly influence the organization performance. The result also shows that stress was not mediating LMX with organization performance, and also stress was not mediating role conflict with the organization performance.

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Section: Effects Of Stress On Performancesupporting

confidence: 93%

Influence of Leader Member Exchange and Role Conflict in Student Organization Performance with Stress as Intervening Variable

Maryati¹,

Panduwinata²

2021

Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020)

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“…For example, Mikolajczak et al (2007) showed that, when confronted with emotional labor, high-trait EI individuals experience lower levels of burnout and somatic complaints. Similarly, Rafiee et al (2013) contended that the ability of employees to use their emotions and feelings, and also their ability to influence the feelings of other personnel, directly decreases physical and psychological stress in work situations. Chan (2006) found that emotional exhaustion was influenced by emotional 11 OCB and performance appraisal and positive regulation, while personal accomplishment was influenced by utilization of emotions in Chinese secondary school teachers.…”

Section: Mrr 381mentioning

confidence: 99%

The mediating role of burnout on the relationship of emotional intelligence and self-efficacy with OCB and performance

Cohen

Abedallah

2015

Management Research Review

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Purpose – This study aims to examined the relationship between emotional intelligence (EI), self-efficacy and two outcome variables: in-role performance and organizational citizenship behavior (OCB). The study also examined whether burnout mediates this relationship. The target population included Arab teachers in Israel. Design/methodology/approach – A survey was performed. Usable questionnaires were returned by 221 teachers; therefore, the response rate was 88 per cent. Findings – Hierarchical linear models and mediation analyses showed that EI and self-efficacy are related to OCB, and in-role performance and burnout have a strong and negative relationship with the outcome variables. Mediation analysis using Preacher and Hayes’s (2004, 2008) approach showed that burnout mediates the relationship of EI and self-efficacy with the three outcome variables. Practical implications – The findings emphasize the role of the two personal variables examined here as important determinants of job performance and OCB, and demonstrate the importance of burnout in understanding OCB. Originality/value – This study will contribute to the literature on OCB and work performance by examining the rarely researched relationships between EI and self-efficacy, on the one hand, and between OCB and in-role performance, on the other. Further, this study will argue that burnout mediates the relationship between these personal and outcome variables.

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“…The results indicated that while there was not any meaningful relationship between gender and job satisfaction there was some meaningful relationship between marital status and job satisfaction. Rafiee et al (2013) studied the effect of job stress on job performance through emotional, organizational and moral intelligence. They reported that job stress influenced on job performance through organizational intelligence and moral intelligence, but job stress did not impact on job performance through emotional intelligence.…”

Section: Introductionmentioning

confidence: 99%

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

Samadzadeh¹

2013

10.5267/j.msl

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During the past few years, there have been tremendous efforts on measuring the effects of different factors such as work stress, general heath quality, etc. on performance of employees. In this paper, we present an empirical investigation to study the effects of work stress, general health, organizational intelligence and job satisfaction on employee performance. The proposed study of this paper uses two questionnaires where one is associated with general health quality (GHQ) with 20 questions and the other one consists of 12 questions, which is associated with work stress. The study chooses a sample of 144 employees from 222 people who worked for one of Islamic Azad University in Iran. Cronbach alphas for work stress, general health, organizational intelligence, job satisfaction and organizational performance are 0.911, 0.895, 0.795, 0.863 and, 0.864, respectively. The results indicate that job satisfaction has the highest influence on organizational performance followed by other factors.

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Investigating the effect of job stress and emotional intelligence on job performance

Cited by 8 publications

References 11 publications

Influence of Leader Member Exchange and Role Conflict in Student Organization Performance with Stress as Intervening Variable

Influence of Leader Member Exchange and Role Conflict in Student Organization Performance with Stress as Intervening Variable

The mediating role of burnout on the relationship of emotional intelligence and self-efficacy with OCB and performance

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

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