Improving competency can be conducted through several ways, such as education, training and practical on the job training. This human resource bulding aims to develop the comprehensive quality, which includes personality aspects, mastery of knowledge and technology, and professionalism and competency. To measure teachers' performance through students'satisfaction, Balanced Score Card (BSC) is used. In this case, it is to measure students' satisfaction to teaching processes, which are determined by good teaching processes and teachers'competency. Teachers' competency is divided into three components: classroom management, teacher professional development, and academic mastery. The data for this research is based on the results of the questionnaire distribution through internet to the whole students of Faculty of Economic, Petra Christian University, on 139 various subject teaching classes. The analysis is using the linear regression analysis, and it is obtained that teacher professionalism development can bring satisfaction to students during the learning processes positive and significant with 0.248. Classroom learning management contributes to the students' satisfaction as well positive and significant with 0.371. Subject mastery, or academic mastery, is able to give satisfaction to students through learning processes positive and significant with 0.518. Simultanuously, all three variables can build up satisfaction to students, which are obtained from the survey using electronic internet method. Index Terms-E-satisfaction, classroom management, teacher professionalism development, and academic mastery. Zeplin Jiwa Husada Tarigan, was born in 1974. He obtained his bachelor degree in electric and telecommunication engineering, and master's degree in industrial management from Sepuluh Nopember Institute of Technology. He obtained his doctorate degree from University of Brawijaya, Malang, Indonesia. He has experienced as a manager in PPIC and BPO PP SAP R/3 in some manufacturing industries. At the moment, he is a full time faculty member at Petra Christian University, teaching in the program magister management or master's program. His research interests are ERP and operation management.