Investigating the role of internal security resources in post-adoption satisfaction with the Security-as-a-Service model: an organizational mindfulness perspective
Ali Vedadi,
Nita Brooks,
Tim Greer
Abstract:PurposeMany organizations struggle to utilize security-as-a-service (SecaaS) advantages effectively, thus challenging the assumption that adopting the SecaaS model will necessarily lead to post-adoption satisfaction. This research paper draws on the organizational mindfulness theory and investigates the factors that lead to satisfaction with SecaaS.Design/methodology/approachThe key informant-based survey approach was employed to collect data from 215 organizations that were using the SecaaS model. PLS was use… Show more
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