Is Trust Gender Biased? A Bibliometric Review of Trust in E-Commerce

Mumu, Jinnatul Raihan; Saona, Paolo; Mamun, Md. Abdullah Al; Azad, Md. Abul Kalam

doi:10.1080/15332861.2021.1927437

Cited by 24 publications

(16 citation statements)

References 133 publications

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“…However, in an interdisciplinary field such as corporate governance and remuneration, JABES 28,4 qualitative-review techniques often suffer from major limitations such as the large amount of data, which makes the analysis and interpretation more complex, and lack of rigor (Cook and Leviton, 1980). To mitigate these limitations, we adopt the quantitative bibliometric-review technique to demonstrate how the literature in our field of interest has evolved (Jarin et al, 2021;Mumu et al, 2021). Quantitative bibliometric analysis helps researchers overcome qualitativereview methods' potential drawbacks, such as sample-selection bias and scope limitations, since it depends on the judgment and citation behavior of scientific community (Tunger and Eulerich, 2018).…”

Section: Methodsmentioning

confidence: 99%

Corporate governance and remuneration: a bibliometric analysis

Mumu

Saona

Russell

et al. 2021

JABES

Self Cite

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PurposeThis study aims to pinpoint gaps in the literature on corporate governance and remuneration by producing a comprehensive bibliometric review for the period 1990–2020.Design/methodology/approachBibliometric analysis is the quantitative study of the bibliographic material in a specific research field. It allows an analyst to classify that material by paper, journal, author, indexation, institution or country, among other possibilities. This study reviews a total of 298 Web of Science–indexed journal articles on corporate governance and top-management remuneration schemes.FindingsThe authors find five distinct research strands: (1) firm performance and remuneration of top management, (2) the remuneration and independence of boards of directors and the efficiency of boards of directors as a governance system, (3) outside-director remuneration and the efficiency of outside directors as a monitoring system, (4) director remuneration and the corporate governance of companies and (5) the role of ownership structure and top managers' compensation schemes as corporate-governance tools. The authors identify gaps in the literature and avenues for future research for each of these strands.Practical implicationsThe authors’ findings have implications for board diversity (e.g. gender diversity), remuneration policy for top-level managers and governance issues (independent directors, separation of ownership with control). This study is the only one to summarize the key topics on which top research has been focused and can be broadly used for corporate governance management perspective.Originality/valueThis paper provides an overview of how the literature on corporate governance and remuneration has developed and a synopsis of the most influential and most productive authors, countries and journal sources. It creates an opportunity for other researchers to focus on this area. This study will also serve as a foundation for future meta-analyses.

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Section: Methodsmentioning

confidence: 99%

Corporate governance and remuneration: a bibliometric analysis

Mumu

Saona

Russell

et al. 2021

JABES

Self Cite

View full text Add to dashboard Cite

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“…, 2009). A recent study on a systematic literature review to identify the role of gender on trust also revealed that brand commitment is more robust in females (Mumu et al. , 2022).…”

Section: Theoretical Framework and Model Developmentmentioning

confidence: 99%

“…It is evident from the previous studies that the impact trust on commitment and on loyalty was substantially more significant for females (Sanchez-Franco et al, 2009). A recent study on a systematic literature review to identify the role of gender on trust also revealed that brand commitment is more robust in females (Mumu et al, 2022). In the banking context, the commitment-trust model is explored in online/mobile banking (Tabrani et al, 2018).…”

Section: Theoretical Framework and Model Developmentmentioning

confidence: 99%

Role of celebrity credibility on banking service providers

Singh

2022

MIP

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PurposeThis study examines the role of celebrity credibility in fostering loyalty and long-term commitment toward the financial service provider (banking services in this study) through the development of trust in the service provider. The relationship combines the commitment-trust theory, the source credibility, and the meaning transfer model.Design/methodology/approachThe proposed model uses online survey data from 855 participants. The data are analyzed using structural equation modeling. The relationship between celebrity credibility, commitment, and loyalty to the service provider is explored, with trust in the service provider acting as a mediator. The profession and gender of celebrities are considered moderators.FindingsTrust in service providers partially mediates the relationship between celebrity credibility, customer loyalty, and commitment. Moderation results across multiple groups show that male and sports celebrities are more persuasive in expertise, and customers find women and movie stars to be more effective endorsers in the attractiveness dimension.Research limitations/implicationsThis study focuses only on banking services with data collected from a single country to examine a celebrity’s role as a spokesperson.Practical implicationsConsidering the benefits of having a well-known celebrity as a spokesperson for financial services like banking is intriguing. Given the unique characteristics and significant perceived risk associated with financial services, marketers may consider hiring celebrity endorsers to increase tangibility and reduce risk.Originality/valueThe results of this study may provide a deeper understanding of the combined effect of celebrity credibility and trust in financial service providers, which provides tangibility and helps establish a strong customer relationship.

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“… Galvez-Sanchez et al (2021) analyzed research progress in the field of financial inclusion and conducted bibliometric analyses to identify scientific knowledge, trends, and future research directions with regard to financial inclusion. Furthermore, Mumu et al (2022) applied bibliometric methods to analyze the development of the literature on e-commerce trust. Dolhey (2019) performed bibliometric analyses to discuss research trends related to entrepreneurial intention.…”

Section: Literature Reviewmentioning

confidence: 99%

Roles and Research Trends of Neuroscience on Major Information Systems Journal: A Bibliometric and Content Analysis

Lin

Chen²,

Jiang³

et al. 2022

Front. Neurosci.

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Over the past decade, neuroscience has been integrated into information systems as a new methodology and perspective to study and solve related problems. Therefore, NeuroIS has emerged as a new cutting-edge research field. This review aimed to identify, summarize, and classify existing NeuroIS publications through knowledge mapping and bibliometric analysis. To effectively understand the development trend of NeuroIS, this study referred to the journal selection index of the Association of Business Schools in 2021 and journals above three stars in the field of information management as the main selection basis. A total of 99 neuroscience papers and their citation data were included from 19 major information systems journals of SCI/SSCI. This study analyzed bibliometric data from 2010 to 2021 to identify the most productive countries, universities, authors, journals, and prolific publications in NeuroIS. To this end, VOSviewer was used to visualize mapping based on co-citation, bibliographic coupling, and co-occurrence. Keywords with strong citation bursts were also identified in this study. This signifies the evolution of this research field and may reveal potential research directions in the near future. In selecting research methods and analysis tools for NeuroIS, content analysis was used to further conclude and summarize the relevant trends. Moreover, a co-citation network analysis was conducted to help understand how the papers, journals, and authors in the field were connected and related, and to identify the seminal or pioneering major literature. For researchers, network maps visualized mainstream research and provided a structural understanding of NeuroIS. The review concludes by discussing potential research topics in this field.

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Is Trust Gender Biased? A Bibliometric Review of Trust in E-Commerce

Cited by 24 publications

References 133 publications

Corporate governance and remuneration: a bibliometric analysis

Corporate governance and remuneration: a bibliometric analysis

Role of celebrity credibility on banking service providers

Roles and Research Trends of Neuroscience on Major Information Systems Journal: A Bibliometric and Content Analysis

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