Is your chatbot GDPR compliant? Open issues in agent design
Rahime Belen Saglam,
Jason R. C. Nurse
Abstract:Conversational agents open the world to new opportunities for human interaction and ubiquitous engagement. As their conversational abilities and knowledge has improved, these agents have begun to have access to an increasing variety of personally identifiable information and intimate details on their user base. is access raises crucial questions in light of regulations as robust as the General Data Protection Regulation (GDPR). is paper explores some of these questions, with the aim of defining relevant open i… Show more
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