ISO 9001:2015 and risk-based thinking: scientific research insights

Martins, Yasmin Silva; Silva, Carlos Eduardo Sanches da; Sampaio, Paulo; Gabriel, Lucas Catalani

doi:10.1080/14783363.2021.1954898

Cited by 7 publications

(2 citation statements)

References 58 publications

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“…The bibliometric maps offer a wide perspective over the studied articles in order to enhance the reader's attention to the essential items [45,[48][49][50][51][52][53][54][55][56].…”

Section: Bibliometric Analysesmentioning

confidence: 99%

“…As affirmed by Martins (2022), the specific risks for the ISO 9001 standard are divided into sections: Organizational context-the organization must define the organizational processes (risks and opportunities); Leadership-highlighting top management responsibilities and team actions; Planning-Identifying risks and opportunities; Support-providing the necessary resources to implement the planned actions (risk action plan); Operations-The organization must manage operational processes and associated risks (risks and opportunities); Performance evaluation-monitoring, analyzing, and evaluating the effectiveness of actions carried out to address risks; Improvement-continuous improvement by correcting and preventing or reducing unwanted effects and updating risks (threats and opportunities) [48].…”

Section: Specific Risks Identified During the Implementation Of The Q...mentioning

confidence: 99%

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Risk-Based Approach in the Implementation of Integrated Management Systems: A Systematic Literature Review

2023

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The risk-based approach is one of the keys used in the implementation of management systems using requirements from the management standards. If the management systems are implemented separately, the risks are evaluated from only one perspective, but when two or more systems are integrated, the approach must take into account the synergetic effects of the risks due to system integration. The paper aims to highlight the specific risks encountered when implementing management systems in organizations, underlining the risks associated with systems management and integrated management systems. In this work, a synthesis was presented including an analysis of the risks that occurred during the implementation of management systems and those that occurred during their integration, the need and opportunity of risk management, the advantages, and barriers in the approach of risk management in the industrial sector. The review of the literature comprises the assessment of 190 papers, 11 books, and 5 standards. The content of the paper highlights a synthesis of risk-based thinking and the risks that can manifest in the implementation of quality, environmental, and occupational safety and health management systems in industrial organizations, as well as those which can manifest in the implementation of integrated management systems. In addition, the benefits and barriers in risk management and risk management strategies, with an emphasis on the presentation of the Deming approach to risk management, were evidenced. Some recommendations and proposals for future research were made.

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“…The bibliometric maps offer a wide perspective over the studied articles in order to enhance the reader's attention to the essential items [45,[48][49][50][51][52][53][54][55][56].…”

Section: Bibliometric Analysesmentioning

confidence: 99%

Section: Specific Risks Identified During the Implementation Of The Q...mentioning

confidence: 99%

Risk-Based Approach in the Implementation of Integrated Management Systems: A Systematic Literature Review

2023

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Organizational risk culture: A literature review on dimensions, assessment, value relevance, and improvement levers

Bockius

Gatzert

2024

European Management Journal

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A multicriteria decision-making model for risk management in an integrated management system

Cagnin,

Oliveira,

Cauchick-Miguel

et al. 2024

TQM

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PurposeThis paper proposes a multicriteria model for risk management to identify and assess risks associated with an integrated management system (IMS). The main benefit of the proposed model is its systemic and logical visualization, which may facilitate the understanding of this proposal’s practical application.Design/methodology/approachThe research design consists of four stages: (1) conduct a literature review to establish risk management models in IMS; (2) collect data concerning risk management models in IMS from a large multinational automotive company; (3) propose a multicriteria model to define and assess risks as well as prioritize mitigation actions and (4) apply the proposed multicriteria model to the data collected in case-based research to evaluate the practical viability of the model to contribute to methods traditionally used.FindingsThe results showed that the proposed risk management model contributes to more reliable decision-making in an IMS. The application of the proposed model identified 85 risks in the total processes of the IMS, 31 of which were classified as high risk; thus, priority actions to be taken were defined. The risk classification and prioritization facilitated the implementation of measures to mitigate or eliminate risks, as pointed out by the company managers.Research limitations/implicationsOne of the limitations is the fact that specific knowledge is required to maintain and update the multicriteria decision-making tool used in this study. Another one implies the approach to managing risks under the different ISO standards and sector-specific requirements, since this may require updates and customization of the proposed risk management model.Practical implicationsThe implementation of IMS in contemporary business environments can be supported by a robust risk management approach. In addition, it provides the leadership with a holistic view of multiple aspects related to a company and fosters continuous improvement.Social implicationsThe social implications of this study are assessed indirectly. This study contributes to the improvement of company management models.Originality/valueTraditionally, the methods used for risk management in IMS are usually applied independently of techniques such as failure mode and effect analysis. The model developed in this work enables to manage risks continuously to achieve a systemic view of organizational issues and greater transparency of the processes.

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ISO 9001:2015 and risk-based thinking: scientific research insights

Cited by 7 publications

References 58 publications

Risk-Based Approach in the Implementation of Integrated Management Systems: A Systematic Literature Review

Risk-Based Approach in the Implementation of Integrated Management Systems: A Systematic Literature Review

Organizational risk culture: A literature review on dimensions, assessment, value relevance, and improvement levers

A multicriteria decision-making model for risk management in an integrated management system

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