IT-enabled organizational transformation: a structured literature review

Abstract

PurposeThis paper presents a structured literature review of studies on IT-enabled organizational transformation to determine the state of the art and to identify areas for future research.Design/methodology/approachWe collect 201 academic publications on IT-enabled organizational transformation and analyze them from three perspectives: a publication perspective, a research perspective and a conceptual perspective.FindingsFrom a publication perspective, we identify and synthesize the seminal works to provide a brief history of research on IT-enabled organizational transformation. From a research perspective, we show that studies in this area have seldom been grounded in theory and have predominantly used qualitative approaches, while only a few studies have drawn from quantitative data. From a conceptual perspective, we show that most research has studied higher levels of transformation, especially process redesign.Originality/valueThis review presents the landscape of the literature on IT-enabled organizational transformation, which provides a foundation for future research.

Can the digital transformation of manufacturing enterprises promote enterprise innovation?

“…On the one hand, the technological innovation brought about by the digital transformation of manufacturing enterprises not only allows enterprises to maintain their advantages in market competition but is also an important guarantee for enterprises to increase operating income and enhance profitability (Brocke et al, 2020). Yadegaridehkordi et al (2018) believe that the key factor to improve corporate performance lies in corporate big data management and technological innovation.…”

“…On the one hand, the technological innovation brought about by the digital transformation of manufacturing enterprises not only allows enterprises to maintain their advantages in market competition but is also an important guarantee for enterprises to increase operating income and enhance profitability (Brocke et al. , 2020).…”

Has COVID-19 Accelerated Digital Transformation? Initial Lessons Learned for Public Administrations

“…The authors of this approach note, that it is not technology in itself that changes an organization, but enables processes to change, contributing to organizational and social transformations. Thus, the DEG model presents to a government administration the established familiar and well-evidenced truth that the business value of technology "is determined by the changes it brings to the organization and its environment" (Vom Brocke et al, 2020) and that IT enables a change in business processes, where change in processes lead to the economic effects (Venkatraman, 1994). This truth must not be overlooked in the public administration rush to introduce new technologies in the face of a pandemic.…”

How to make it stick? Institutionalising process improvement initiatives

“…Institutional theory has long been used in business research to study change and the processes by which new structures become established (Burns, 2000;Burns and Scapens, 2000;Maheshwari et al, 2010;vom Brocke et al, 2020). A structure may be a new management control mechanism, new accounting practice or any other new method brought into an organisation.…”

“…Institutional theory has long been used in business research to study change and the processes by which new structures become established (Burns, 2000; Burns and Scapens, 2000; Maheshwari et al. , 2010; vom Brocke et al. , 2020).…”