“It Is Five Minutes to Midnight and All Is Quiet”

Ihlen, Øyvind

doi:10.1177/0893318914563145

Cited by 21 publications

(17 citation statements)

References 21 publications

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“…It provides a legitimacy-based notion of credible CSR communication in the political-normative framework ( Castello et al, 2013 ). Thus, it strengthens and expands this research stream as an alternative to approaches such as “aspirational talk,” which have remained rhetoric rather than action ( Ihlen, 2015 ). The study demonstrated theoretically and conceptually that CSR reports can serve as facilitators in the discourse between companies and stakeholders if they are credible.…”

Section: Discussionmentioning

confidence: 53%

Measuring Credibility Perceptions in CSR Communication: A Scale Development to Test Readers’ Perceived Credibility of CSR Reports

Lock

Seele

2017

Management Communication Quarterly

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Credibility is central to communication but often jeopardized by “credibility gaps.” This is especially true for communication about corporate social responsibility (CSR). To date, no tool has been available to analyze stakeholders’ credibility perceptions of CSR communication. This article presents a series of studies conducted to develop a scale to assess the perceived credibility of CSR reports, one of CSR communication’s most important tools. The scale provides a novel operationalization of credibility using validity claims of Habermas’s ideal speech situation as subdimensions. The scale development process, carried out in five studies including a literature review, a Delphi study, and three validation studies applying confirmatory factor analysis, resulted in the 16-item Perceived Credibility (PERCRED) scale. The scale shows convergent, discriminant, concurrent, and nomological validity and is the first validated measure for analyzing credibility perceptions of CSR reports.

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Section: Discussionmentioning

confidence: 53%

Measuring Credibility Perceptions in CSR Communication: A Scale Development to Test Readers’ Perceived Credibility of CSR Reports

Lock

Seele

2017

Management Communication Quarterly

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“…Furthermore, the inherent ambiguity of aspirational talk serves as a resource for identification and commitment by organizational members, because ambiguity allows for multiple interpretations of CSR and the exploration of viable CSR practices (Christensen et al, 2013; Guthey & Morsing, 2014). The following quote from a former industry vice president, cited in recent literature on aspirational talk (Christensen & Schoeneborn, 2017; Ihlen, 2015), provides a good description of self-persuasive CSR rhetoric in action:If you dress up things a little—that is, begin to tell the company’s CSR story—it can affect, positively, how you feel and act. .…”

Section: Vicious and Virtuous Circles Of Aspirational Talkmentioning

confidence: 99%

“…To meet this aim, we apply a recently proposed rhetorical lens to the idea of aspirational talk (Christensen et al, 2013; Ihlen, 2015; O’Connor & Ihlen, 2018). Rhetorical scholarship focuses on the manner in which language is used in contested contexts to create audience identification and commitment.…”

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confidence: 99%

Vicious and Virtuous Circles of Aspirational Talk: From Self-Persuasive to Agonistic CSR Rhetoric

2019

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Scholars are divided over the question of whether managerial aspirational talk that contradicts current business practices can contribute to corporate social responsibility (CSR). In this conceptual article, we explore the rhetorical dynamics of aspirational talk that either impede or foster CSR. We argue that self-persuasive CSR rhetoric, as one enactment of aspirational talk, can attract attention and scrutiny from organizational members. Continued adherence to this rhetoric, however, creates and perpetuates tensions that lead to a vicious circle of disengagement. A virtuous circle, by contrast, requires a shift toward an agonistic rhetoric that transcends tensions by rearticulating aspirations in concurrence with situated understandings of responsible corporate practice. Our arguments contribute to a better understanding of how communication becomes constitutive of CSR and address the debate on decoupling between talk and action.

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“…Against the twenty‐first century tumult of discontinuous and exponential change, the issue of sustainability has soared to prominence within corporate and academic domains (Huber & Hirsch, ). The basic notion of sustainability has existed within the human lexicon for over three centuries (Fischler, ); however, substantive progress has been elusive (Howes et al, ; Steffen et al, ) and further obfuscated by escalating corporate rhetoric (Ihlen, ). One positive milestone has been increased multi‐dimensionality in strategic goal setting (Albino, Balice, & Dangelico, ), including the initial concept of a triple bottom line (Dyllick & Hockerts, ) and subsequent refinement of a sustainable balanced scorecard (Hubbard, ).…”

Section: Introductionmentioning

confidence: 99%

Sustainability management: research insights from social cognitive neuroscience

McDonald

2018

Bus Strat Env

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Research in the field of social cognitive neuroscience is advancing rapidly, accelerated by technological innovation in brain imaging. This research is producing novel insights as to how humans process information, make decisions and behave in response to the growing imperatives for sustainability management. Recent research findings have implications for the theoretical foundations of sustainability management as well as the practical challenges confronting managers. Neuroscientific evidence underscores the magnitude of the challenges. Physiological evidence of six neural processes, hardwired via synaptic connections and potentially antagonistic to enhanced sustainability management, establish the structure of the paper. These neural phenomena, which are reflexive and preconscious, include: amygdala intercept, in‐group/out‐group differentiation, loss aversion, implicit persuasion and priming effects – cognitive and cultural. Propositions are advanced linking neurological processes to sustainability management. The paper concludes with strategic considerations and practical implications for greater integration between social cognitive neuroscience and sustainability management research.

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“It Is Five Minutes to Midnight and All Is Quiet”

Cited by 21 publications

References 21 publications

Measuring Credibility Perceptions in CSR Communication: A Scale Development to Test Readers’ Perceived Credibility of CSR Reports

Measuring Credibility Perceptions in CSR Communication: A Scale Development to Test Readers’ Perceived Credibility of CSR Reports

Vicious and Virtuous Circles of Aspirational Talk: From Self-Persuasive to Agonistic CSR Rhetoric

Sustainability management: research insights from social cognitive neuroscience

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