2024
DOI: 10.1111/hex.13953
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Item development for a patient‐reported measure of compassionate healthcare in action

Eleanor Chatburn,
Elizabeth Marks,
Lucy Maddox

Abstract: BackgroundCompassionate care is a fundamental component of healthcare today; yet, many measures of compassionate care are subjective in focus and lack clarity around what compassionate care looks like in practice. Measures mostly relate to physical healthcare settings, neglecting mental healthcare. They also lack significant involvement of people with lived experience (PLE) of healthcare delivery in their development. This study aimed to begin the process of developing a new patient‐reported measure, one that … Show more

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