Job Satisfaction, Organizational Commitment and Job Involvement: The Mediating Role of Job Involvement

Abstract

We conducted an empirical study aimed at identifying and quantifying the relationship between work characteristics, organizational commitment, job satisfaction, job involvement and organizational policies and procedures in the transition economy of Serbia, South Eastern Europe. The study, which included 566 persons, employed by 8 companies, revealed that existing models of work motivation need to be adapted to fit the empirical data, resulting in a revised research model elaborated in the paper. In the proposed model, job involvement partially mediates the effect of job satisfaction on organizational commitment. Job satisfaction in Serbia is affected by work characteristics but, contrary to many studies conducted in developed economies, organizational policies and procedures do not seem significantly affect employee satisfaction.

Job Satisfaction and Citizenship Behavior: A Mediating Effect of Organizational Commitment

“…In line with the conceptualization of SET, it posits that job satisfaction facilitates employees' commitment toward their organization. The result is also found consistent with prior studies in other settings (Ćulibrk et al, 2018;Lambert et al, 2018).…”

“…The higher social exchange ensures stronger employees' contribution and commitment, which results in better individual and team performance. The stronger relationship between job satisfaction and employees' loyalty (Ćulibrk et al, 2018;Mihaela, 2014;Peng, 2014) makes the workforce happier and more productive (Edwards et al, 2008). When employees notice that their perceived organizational support gets attention, Aslan, Shaukat, Ahmed, Shah, and Mahfar (2014) found their (employees) reciprocal consequent positive outcomes in the form of commitment, satisfaction and citizenship behaviors have been improved (Ababneh & Hackett, 2019;Lambert et al, 2018).…”

“…As a part of the broader strand of organizational psychology research, job satisfaction has become a center of focus among academics across discipline (Davia & Legazpe, 2018). The employee seems to be a critical asset, and therefore, a satisfied employee turns out to be imperative and a vital predictor of a competitive firm (Ćulibrk, Delić, Mitrović, & Ćulibrk, 2018). Henceforth, the study on antecedents stimulating job satisfaction at the workplace is more than essentials; however, the consequences of a satisfied employee are not adequately explored (Yousef, 2017).…”

Employees’ job involvement and satisfaction in a learning organization: A study in India's manufacturing sector

“…Job involvement was found to play a mediating role in the relationship between organizational commitment and job performance (Kappagoda, ) and between job characteristics and organizational citizenship behavior (Chen & Chiu, ). A recent study found that job involvement partially mediated the relationship between job satisfaction and organizational commitment, and that job satisfaction had a direct impact on organizational commitment (Ćulibrk, Delić, Mitrović, & Ćulibrk, ). Additionally, job involvement also mediates the relationship between a manager's good character and employees’ organizational affective commitment (Ghassemi, Isfahani, Abbaspour, & Farhanghi, ).…”

The Effects of Person-Organisation Fit and Employee Commitment. The Mediating Role of Organisational Culture.

“…Employee commitment is important and plat crucial role in organizational success. Strong commitment is correlated with organizational citizenship, job satisfaction, job performance and employee retention (Ćulibrk, Delić, Mitrović, & Ćulibrk, 2018;Hafiz, 2017;Quratulain, Khan, Crawshaw, Arain, & Hameed, 2018). According to Lok & Crawford (2001), employees' commitment is viewed from behavioural and attitudinal perspectives.…”