2020
DOI: 10.1080/10447318.2020.1805874
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Just Sit Back and Watch: Large Disparities between Video and Face-to-face Interview Observers in Applicant Ratings

Abstract: Video mediated communication (VMC) tools such as Zoom are rapidly being adopted in distance education, telehealth, and for job-related purposes like meetings and interviews.However, how interactions may differ between VMC and face-to-face (FTF) communicationis not yet fully understood. In particular, much of the existing literature has explicitly focused on how VMC affects interdependent communication exchange (active) rather than mere observation (passive), and what research does exist on passive observation … Show more

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Cited by 11 publications
(6 citation statements)
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“…This uncertainty may affect their reactions and performance and the impression that VI does not respect their privacy (Balcerak and Woźniak, 2021). Gender differences did not significantly impact the applicants' perceptions, as was also the case in Baker et al (2020) and Seifi et al (2020). But Shreffler et al (2021) found that male and female applicants differed regarding their responses to some survey statements.…”
Section: Discussionmentioning
confidence: 79%
“…This uncertainty may affect their reactions and performance and the impression that VI does not respect their privacy (Balcerak and Woźniak, 2021). Gender differences did not significantly impact the applicants' perceptions, as was also the case in Baker et al (2020) and Seifi et al (2020). But Shreffler et al (2021) found that male and female applicants differed regarding their responses to some survey statements.…”
Section: Discussionmentioning
confidence: 79%
“…However, a recent study found significant differences in assessments of passive assessors, i.e. those not actively participating in the conversation, but watching it, indicating that there are varying impacts on assessors depending on their roles in interviewing [ 45 ].…”
Section: Discussionmentioning
confidence: 99%
“…First, we have often been unable to visit a potential worksite in person, limiting our ability to meet face-toface with potential colleagues and supervisors or evaluate the area where we might live. This has been concerning for those of us who had no prior in-person connections at a site, as research suggests that job applicants are viewed more favorably if they are seen in-person (Baker et al, 2020). Further, scheduling interviews across time zones has been difficult, at times requiring us to interview outside of the typical 9-to-5 workday.…”
Section: Future Positionsmentioning
confidence: 99%