Key functional characteristics in designing and operating health information websites for user satisfaction: An application of the extended technology acceptance model

Kim, Dohoon; Chang, Hae Choon

doi:10.1016/j.ijmedinf.2006.09.001

Cited by 321 publications

(127 citation statements)

References 26 publications

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“…This interpretation about the PEOU → PU → SAT path was also supported by the previous TAM research on health information websites 13) .…”

Section: Measurement Itemsupporting

confidence: 79%

Application of the Extended Technology Acceptance Model to Picture Archiving and Communication Systems in Dental Hospitals

Chang

2009

J Korean Soc Med Inform

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Objective: With the rapid growth of picture archiving and communication systems (PACS) in the healthcare industry, this article describes the users' satisfaction with PACS by employing functional PACS features and the two concepts of perceived ease-of-use (PEOU) and perceived usefulness (PU), based on the extended technology acceptance model (TAM). Methods: A cross-sectional survey was conducted with dentists in 25 dental hospitals which were cluster sampled from the national registry of 132 dental hospitals. Of the 204 respondents (response rate 81.6%), the data of 159 PACS users were analyzed using the structural equation modeling method. Results: The fitted model showed significant relations between the technical components and the TAM variables, via the following three significant paths: hardware to PEOU, and software to PEOU and also to PU. Moreover, the critical path of TAM variables was observed: PEOU→PU→SAT. Therefore, the model produced three significant routes: hardware→PEOU→PU→SAT, software→PU→SAT, and software→PEOU→PU→SAT. Conclusion:Contrary to expectations, the direct effect of PEOU on user satisfaction was not significant. The final model provided critical paths from technical components to user satisfaction, by utilizing PEOU and PU as intermediary, latent factors. (Journal of Korean Society of Medical Informatics 15-3, 265-272, 2009)

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“…This interpretation about the PEOU → PU → SAT path was also supported by the previous TAM research on health information websites 13) .…”

Section: Measurement Itemsupporting

confidence: 79%

Application of the Extended Technology Acceptance Model to Picture Archiving and Communication Systems in Dental Hospitals

Chang

2009

J Korean Soc Med Inform

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“…The study employs ease of understanding and finding to estimate ease of use of websites while information quality in terms of revisiting websites to estimate usefulness. The study confirmed that TAM is a good instrument providing inclusive investigation for web designer, researcher, and manager to predict web users' preferences In 2007, Kim and Chang [14] use TAM model to investigate users' perceptions about the design and operation of health information websites. Results from the structural equation method showed that characteristics were divided into three groups: factor impact perceived usefulness and perceived ease of use, factor impact only perceived ease of use, and not direct impact on either perceived usefulness and perceived ease of use.…”

Section: Technology Acceptance Modelmentioning

confidence: 63%

Effects of blended e-Learning: a case study in higher education tax learning setting

Lee

Hung

2015

Hum. Cent. Comput. Inf. Sci.

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This article has two main objectives. First, we describe the design of an e-learning system for a University Income Tax Law course. Second, we analyze and explore learning results in terms of students' learning satisfaction and learning achievement. Learning achievement was examined by questions derived from the course content while learning satisfaction was analyzed based on an adaptation of the Technology Acceptance Model (TAM). Results indicate that neither gender nor the school system affect students' e-learning system satisfaction. Since students' knowledge and exposure to computers are equal regardless of gender or educational background this reduces the significance of both these variables. Participating samples are divided into three groups: traditional, fully on-line and blended learning. We find, however, a statistically significant difference existed in learning achievement among groups. The blended learning group, combining on-line learning with paper-and-pencil testing, has the best learning achievement among the three groups.

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“…Kim & Chang found that usage support have a significant effect on usefulness and ease of use of health information websites. Moreover, it enhances user satisfaction [39]. Besides, vendor support positively influences on electronic signature adoption in the hospital environment [10].…”

Section: Ahp Frameworkmentioning

confidence: 99%

Determining Patient Preferences for Remote Monitoring

2010

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This paper presents the patient preferences for an application in remote health monitoring. The data was collected through a mobile service prototype. Analytical Hierarchy Process and Conjoint Analysis were used to extract the patient preferences. The study was limited to diabetes and obesity patients in Istanbul, Turkey. Results indicated that sending users' data automatically, availability of technical support, and price are key factors impacting patient's decisions. This implies that e-health service providers and designers should focus on the services that enable users to send measurement results automatically instead of manually.

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Key functional characteristics in designing and operating health information websites for user satisfaction: An application of the extended technology acceptance model

Cited by 321 publications

References 26 publications

Application of the Extended Technology Acceptance Model to Picture Archiving and Communication Systems in Dental Hospitals

Application of the Extended Technology Acceptance Model to Picture Archiving and Communication Systems in Dental Hospitals

Effects of blended e-Learning: a case study in higher education tax learning setting

Determining Patient Preferences for Remote Monitoring

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