Knowledge sharing mechanisms in virtual communities: A review of the current literature and recommendations for future research

Rajabion, Lila; Nazari, Nabi; Bandarchi, Mohammadreza; Farashiani, Aliakbar; Haddad, Shervin

doi:10.3233/hsm-190516

Cited by 21 publications

(10 citation statements)

References 68 publications

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“…To generalize, our findings show that the individual's adoption of PSNs is more inclined to be recreational-oriented in individual's original participation while individual's adoption of ESNs is more inclined to be utilitarian-oriented, although both of them are proved to be dual-purpose. If our research results about the similar adoption mechanism between PSNs and ESNs are not in conformity with people's common experience, here, the different roles of PP and PU in the adoption processes of PSNs and ESNs are in line with people's common experience [47][48][49].…”

Section: Theoretical Implicationsmentioning

confidence: 63%

The comparison study on employees’ adoption of public and enterprise social networks

Xiong²,

2021

HSM

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BACKGROUND: The social network services (SNSs), such as Facebook, Twitter, Yammer and Slack etc., allow users to post short messages on topics ranging from personal hobbies and interests to working messages and knowledge. However, the answers to how use context and participation behavior pattern influence individual's engagement in social network services still remain vague. OBJECTIVE: This study aims to find out the adoption mechanism in two contexts -Enterprise social network services (ESNs) and Public social network services (PSNs). METHODS: This paper adopts the methods of literature research, questionnaire survey and statistical analysis. The research model was established by structural equation and analyzed by AMOS software. RESULTS: Our empirical results show that the use of social network platforms is to a certain extent embedded both in the use context (public or enterprise) and in different kinds of participation modes (original participation or secondary participation). For both ESNs and PSNs, perceived playfulness is the most important adoption factor in both participations, while perceived usefulness just works for the original participation. CONCLUSIONS: Compared with ESNs that are weighted in favor of the utilitarian-oriented perspective, PSNs are inclined to be more hedonic-oriented. The findings offer us novel insights on understanding and applying social network services.

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Section: Theoretical Implicationsmentioning

confidence: 63%

The comparison study on employees’ adoption of public and enterprise social networks

Xiong²,

2021

HSM

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“…In fact, existing work points to a rising awareness about how ICTs are affecting various aspects of organizational work (e.g. [32]). Researchers can delve further into how the work being delegated to AI can impact virtuality and effectiveness.…”

Section: Discussion and Implications -Do's And Don'tsmentioning

confidence: 99%

Virtuality and teams: Dealing with crises and catastrophes

Bhargava

2020

HSM

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BACKGROUND: This article bridges the gap between theory and practice and elaborates, for practitioners, how to convert the COVID-19 and other similar crises into opportunities for keeping their business on track for growth. It shows how movement to virtual modes of working, especially virtual teams, can help practitioners meet the current crisis effectively and also prepare for future crisis efficiently. OBJECTIVE: The objective of this article is to show how the concept of virtuality can help design practices which enable managers/practitioners in effectively managing necessary transitions to virtual work. METHODS: The article reviews and integrates essential literature on virtuality and virtual teams. It enumerates the benefits and challenges which accompany a sudden and necessary movement to virtual work in teams. Also used are the recently developed theoretical frameworks of teams as essential emergent states and its implications on virtual work. RESULTS: By distilling insights from past literature, the article advises managers on how to deal with the present and prepare for future disruptions. Usage of overarching frameworks rather than industry/work specific literature enables managers to move away from specific recommendations and focus on general characteristics for wider impact. CONCLUSIONS: The article demonstrates how organizations can meet disruptive challenges successfully and also prepare for future challenges sustainably using virtuality as a starting point.

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“…However, in organizations where multi-projects teams were highly interactive, the debriefing methods used and the witnessing of learning-by-doing contexts are altogether lost and there is a salient need to replace them with IT-based tools mimicking social interactions. This replacement is already happening in virtual communities through knowledge-sharing mechanisms [27].…”

Section: Micro-knowledge Management In the Context Of The Covid-19 Pamentioning

confidence: 99%

A learning-by-doing based framework for micro-knowledge management in project contexts

Cărămidaru

Leba

2020

HSM

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BACKGROUND: There is a general acknowledgement of projects as sites of knowledge creation, but in multi-project contexts, we witness at times a lack of robust procedures that would ensure harvesting the lessons learned. OBJECTIVE: This paper aims at providing an operational conceptual framework for micro-knowledge management, depicting knowledge as created by individuals performing project activities. METHODS: Documentation on relevant literature and observation of current managerial practices and tools, in order to use the underpinnings of experiential education for managing learning-by-doing knowledge creation. RESULTS: Developing the framework led to identifying the decision-making processes in micro-knowledge management and their correlation with human resources management Secondly - we have shown the need for a coherent integration of knowledge deliverables into the project management tools and practices, especially in the context of the COVID-19 pandemic. CONCLUSIONS: Micro-knowledge management points to a recurrent assessment of the opportunity for micro-knowledge codification and/or staff retention based on tacit professional or biographical knowledge of the project team members. The framework offers a balance between the detachment of knowledge from the owners, in codification, and affirming the irreducible tacit and personal dimensions of learning-by-doing.

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Knowledge sharing mechanisms in virtual communities: A review of the current literature and recommendations for future research

Cited by 21 publications

References 68 publications

The comparison study on employees’ adoption of public and enterprise social networks

The comparison study on employees’ adoption of public and enterprise social networks

Virtuality and teams: Dealing with crises and catastrophes

A learning-by-doing based framework for micro-knowledge management in project contexts

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