L’évaluation organisationnelle au sein de services non marchands : quelques éléments de réflexion

Abstract

This article identifies the main difficulties encountered during the organizational evaluations of the organizations within the sector of non commercial services and tries to bring some solutions in order to propose a new approach of reflexion and appreciation of these structures performance. The criteria of implication and appropriation of the process of analysis by the concerned actors themselves seem to come within of the core model of the study. The consideration of the entity's cycle life and the required aim via the analysis also constitute variables to be integrated in the definition of the evaluation process.