Language and Consumer Dishonesty: A Self-Diagnosticity Theory

Gai, Phyliss Jia; Puntoni, Stefano

doi:10.1093/jcr/ucab001

Cited by 72 publications

(30 citation statements)

References 69 publications

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“…Totally, 210 respondents were recruited online through Credamo. Credamo is regarded as “Chinese Mturk.” It is suggested that the validity of the data provided by the platform is highly recognized (Gai and Puntoni, 2021). The respondents’ demographic profiles are presented in Table 2.…”

Section: Methodsmentioning

confidence: 99%

Beauty premium or beauty penalty in sharing accommodation situations based on lay theories

Peng

et al. 2021

IJCHM

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Purpose Limited research has paid attention to the physical attractiveness stereotype in peer-to-peer sharing accommodation settings. Since the high-risk situations in sharing accommodations, this paper aims to exam whether beauty premium is still relevant in peer-to-peer (P2P) accommodation. Design/methodology/approach The mixed method, including 2,506 secondary data analysis and two scenario experiments, is carried out to test the research framework. Findings The results show that both beauty premium and beauty penalty exist in the e-commerce context. Excessively high attractiveness and plain looking of hosts are likely to decrease consumers’ booking decision while moderately attractive hosts will stimulate more booking behaviors. Moreover, perceived trustworthiness mediates the effect of physical attractiveness on booking decision. Additionally, similarity between hosts and consumers plays a moderating role in the relationship between physical attractiveness and perceived trustworthiness. Research limitations/implications This study reveals the physical attractiveness stereotype effects in P2P accommodation and carry implications to P2P platforms and hosts for providing moderately attractive profile photos, enhancing trustworthiness and similarity between hosts and consumers. Further studies can investigate the robustness of the findings as well as more possible reasons for its occurrence. Originality/value The research provides a clearer understanding of physical attractiveness stereotype effect in peer-to-peer sharing accommodation platforms. Besides, the linkage between physical attractiveness and perceived trustworthiness is dynamic; a high host – consumer similarity weakens the negative impact of both excessively high attractiveness and plain looking on consumers’ perceived trustworthiness.

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Section: Methodsmentioning

confidence: 99%

Beauty premium or beauty penalty in sharing accommodation situations based on lay theories

Peng

et al. 2021

IJCHM

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“…Future research might empirically test our research model using contrasting samples from individualistic countries to improve the generalizability of our research. Although Credamo that is similar to MTurk in terms of functionality has been used in previous literatures ( Huang and Sengupta, 2020 ; Gai and Puntoni, 2021 ; Ma et al, 2021 ), future studies should collect data in the field to further ensure the authenticity and controllability of the data.…”

Section: Discussionmentioning

confidence: 99%

How to Expand and Fill the Self in Organizations: The Role of Interpersonal Processes in the Employee Organizational Identity Construction

Sun

Song

2021

Front. Psychol.

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In the era of Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), the fluidity of organizations and the variability of individual work gradually replace the traditional stability and continuity. The question of how to connect employees and organizations has long intrigued researchers and practitioners. Employee organizational identity is the stable force that binds employees to organizations. Drawing on social identity theory, we argue the role of interpersonal processes in the employee organizational identity construction. We suggest that an employee’s relationship-building behaviors can promote employee organizational identity through the connected self. The indirect effect is stronger for employees who make more social comparisons because they are more sensitive to social influence. We collected data through questionnaires of 333 employees using a two-wave research design in China. The results indicate that an employee’s relationship-building behaviors enhance employee organizational identity. The connected self fully mediates the positive relationship between relationship-building and employee organizational identity. The outcomes also show that the positive effect of relationship-building toward connected self is intensified, when an employee engages in more social comparisons. The findings imply that interpersonal processes play an important role in the employee organizational identity construction. Then, the theoretical and practical implications are discussed.

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“…This study recruited participants from different cultural backgrounds. Among them, the 219 Chinese participants were recruited from Credamo (www.credamo.com) [53,54], while the 180 American participants were recruited from MTurk (www.mturk.com) [17,[55][56][57]. All the participants from Credamo were Chinese.…”

Section: Participantsmentioning

confidence: 99%

How Human-like Behavior of Service Robot Affects Social Distance: A Mediation Model and Cross-Cultural Comparison

Song

et al. 2022

Behavioral Sciences

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Previous studies on the human likeness of service robots have focused mainly on their human-like appearance and used psychological constructs to measure the outcomes of human likeness. Unlike previous studies, this study focused on the human-like behavior of the service robot and used a sociological construct, social distance, to measure the outcome of human likeness. We constructed a conceptual model, with perceived competence and warmth as mediators, based on social-identity theory. The hypotheses were tested through online experiments with 219 participants from China and 180 participants from the US. Similar results emerged for Chinese and American participants in that the high (vs. low) human-like behavior of the service robot caused the participants to have stronger perceptions of competence and warmth, both of which contributed to a smaller social distance between humans and service robots. Perceptions of competence and warmth completely mediated the positive effect of the human-like behavior of the service robot on social distance. Furthermore, Chinese participants showed higher anthropomorphism (perceived human-like behavior) and a stronger perception of warmth and smaller social distance. The perception of competence did not differ across cultures. This study provides suggestions for the human-likeness design of service robots to promote natural interaction between humans and service robots and increase human acceptance of service robots.

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Language and Consumer Dishonesty: A Self-Diagnosticity Theory

Cited by 72 publications

References 69 publications

Beauty premium or beauty penalty in sharing accommodation situations based on lay theories

Beauty premium or beauty penalty in sharing accommodation situations based on lay theories

How to Expand and Fill the Self in Organizations: The Role of Interpersonal Processes in the Employee Organizational Identity Construction

How Human-like Behavior of Service Robot Affects Social Distance: A Mediation Model and Cross-Cultural Comparison

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