“…Providers can also use the data to share actionable information for continuous quality improvement (Caldwell & Kaye, 2016; Mank, 2016). Fortunately, recent advancements in data analytics, computing power, cloud-based data storage, artificial intelligence, and the ability to access the internet from mobile devices can help providers collect and leverage data for decision-making that leads to better organizational effectiveness and efficiency (Nguyen, 2016; Schmidt & Rosenberg, 2017; Valacich & Schneider, 2018). Indeed, leveraging data has increasingly become a factor in making our lives’ experiences easier in a number of domains, including travel, online shopping, wellness, or fitness (Fritz et al, 2015; Westerman et al, 2014).…”