Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization

Tagscherer, Florian; Carbon, Claus-Christian

doi:10.1016/j.stae.2023.100039

Cited by 39 publications

(11 citation statements)

References 92 publications

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“…Technology also acts as an enabler for the digital transformation of the pharmaceutical industry and its entire value chain, encompassing research and development, manufacturing, and the supply chain. This transformation requires adaptation to fast-paced innovation and the restructuring of business processes and organizational structures [96]. The rapid advancement of technology is driving a profound digital transformation within the healthcare sector: Cutting-edge technologies such as AI, ML, and cloud computing are playing pivotal roles in the evolution of digital health services.…”

Section: B Business Insights About Emerging Trends and Technologiesmentioning

confidence: 99%

Unleashing Competitive Intelligence: News Mining Analysis on Technology Trends and Digital Health Driving Healthcare Innovation

Cano-Marin,

Sánchez-Alonso,

Mora-Cantallops

2024

IEEE Trans. Eng. Manage.

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In the rapidly evolving digital health landscape, technology plays a pivotal role in transforming the healthcare industry. With the exponential growth of data, uncovering valuable insights has become a daunting task. In today's data-driven world, healthcare businesses must leverage emerging technologies to stay informed about trends in their field. This research article presents a novel approach to deriving business insights in digital health enabled by technology, including artificial intelligence, and other cutting-edge advancements. We propose a methodology that utilizes news mining techniques and the global data on events, location, and tone database as the primary data source. By employing natural language processing, we developed a practical way of extracting relevant insights from vast amounts of public data. We implemented named-entity recognition (NER) enriched with the DBpedia knowledge base and relationship extraction. In addition, we leveraged graph analytics to identify and analyze the most significant concept relationships within the text corpus and their evolution in time. By integrating these advanced techniques, healthcare businesses can extract actionable insights from public datasets, empowering them to stay abreast of emerging trends and advancements in digital health, such as telehealth, precision medicine, or medical imaging.

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Section: B Business Insights About Emerging Trends and Technologiesmentioning

confidence: 99%

Unleashing Competitive Intelligence: News Mining Analysis on Technology Trends and Digital Health Driving Healthcare Innovation

Cano-Marin,

Sánchez-Alonso,

Mora-Cantallops

2024

IEEE Trans. Eng. Manage.

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“…NPM characteristics include cost cutting, decentralization, commitment of staff to performance targets and indicators, greater availability in public service employment, increased citizen focus, and service quality (Indahsari and Raharja 2020), in a context in which citizens prefer to solve their official obligations without having physical contact with the administration (Steinbach et al 2019). Recent technological advancements, especially by means of digitalization, have eased the concentration of different public services, citizens now have the possibility of interacting online with administrations (Tagscherer and Carbon 2023;Windasari et al 2022). However, measuring the impact of these modern alternatives represents a challenge (Steinbach et al 2019) given that the conflicting interests of different stakeholders, such as citizens, civil servants, and politicians must be considered (Carvalho et al 2010), and because of their rapid development.…”

Section: The Quality Of Public Sector Services Now and Thenmentioning

confidence: 99%

Adapting the Digital Servuction Model to Central Banks: Case Study: European Central Bank

Prodan,

Dabija

2023

Administrative Sciences

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Central bank communication has changed over the years, following the trend of digitalization. It has been used as a tool for the implementation of monetary policies since the 1990s, when central banks started publishing their inflation reports, outlooks, and meeting minutes on the road towards greater transparency, and to help meet their price stability mandate. This mandate cannot be achieved through traditional financial instruments alone, so digital communication and marketing has become an economic policy tool. The effectiveness of the European Central Bank’s online communication tools will be tested via a GAP model, by applying an adapted version of the servuction scale to the Bank and disseminating it to 500 citizens, with the purpose of measuring citizen satisfaction with its website and communications. The servuction model focuses on high quality services that are perceived as such by private sector customers, having a strong marketing component. The originality of the research consists in adapting it to the public sector, more specifically to central banks, and by treating citizens as customers throughout the study. The model was successfully applied to the European Central Bank, demonstrating that citizens’ expectations are highest regarding both the reliability and assurance dimensions, meaning that they want to feel confident in ECB actions, and to the understandability dimension of its online content. The largest gaps between citizens’ expectations and perceptions were identified within the efficiency, understandability, and empathy dimensions. In future, the study can be replicated and adapted to both national central banks and private banks within the European Union, assessing how citizens perceive their websites, communication, and marketing strategies, with the purpose of improving the latter two, and increasing civic engagement. The model can also be adapted to narrower topics relating to sustainable digital development, such as the expectations and perceptions of citizens with regards to central bank digital currencies.

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“…The results demonstrated that DIGIL had a positive direct and indirect influence on organizational performance. (Tagscherer and Carbon, 2023) conducted a literary work on external and internal ways to digitalization. The study consists of both systematic and meta-analysis methodologies based on the reverse logistics model.…”

Section: Digital Leadership and Enterprise Performance Nexusmentioning

confidence: 99%

Unveiling the Mediating Nexus of Digital Transformation on Digital Leadership and Enterprise Performance in Manufacturing Firms.

Takyi,

Gavurova

2023

ECMLG

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In today's rapidly evolving business landscape, digital transformation has become an imperative for organizations seeking to stay competitive and relevant. The relentless advancement of technology has brought about unprecedented opportunities and challenges, necessitating a shift in leadership paradigms to embrace the digital era fully. This investigation seeks to test the nexus between digital leadership, digital transformation, and enterprise performance. Empirically, the Smart PLS approach was employed to test the affiliation between digital leadership and enterprise performance, through the mediating effect of digital transformation. We collected data on manufacturing firms consisting of 471 managers across the various regions of Ghana. The finding indicates that digital leadership and digital transformation exhibit a positive affiliation with enterprise performance. Finally, digital transformation had a favorable mediating effect on the nexus between digital leadership and enterprise performance. Practitioners and firms would be motivated to seize the advantages of digital transformation as an opportunity to improve firm performance. Again, manufacturing firms that want to be leaders in the digital space have to acquire the services of a digital leader as part of their management portfolio team. This study contributes to the literature by providing new theoretical explanations for the inconsistent affiliation between digital leadership, digital transformation, and enterprise performance. This investigation also assists enterprises in reevaluating their digital strategies.

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Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization

Cited by 39 publications

References 92 publications

Unleashing Competitive Intelligence: News Mining Analysis on Technology Trends and Digital Health Driving Healthcare Innovation

Unleashing Competitive Intelligence: News Mining Analysis on Technology Trends and Digital Health Driving Healthcare Innovation

Adapting the Digital Servuction Model to Central Banks: Case Study: European Central Bank

Unveiling the Mediating Nexus of Digital Transformation on Digital Leadership and Enterprise Performance in Manufacturing Firms.

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