Lessons Learned by Organisations during the COVID-19 Pandemic

Abstract

The COVID-19 caught many organisations off guard. The same is true for the academic ‘future of work’ literature, which hardly pays any attention to a disruptor like a pandemic. In the past months a catching up in the academic and especially the professional literature regarding COVID-19 could be noticed. However, this literature does not describe the actual actions organisations take to deal with the implications of COVID-19. In this article, based on a literature review a classification scheme of possible actions is drafted. Subsequently, 19 European organisations were interviewed and the actions they are undertaking are put in this classification scheme. In addition, the positive outcomes of these actions are collected as are the lessons learned by the organisations in these past months. The research results help further academic research in mapping the implications of and actions to combat disruptors like pandemics. They also help organisations prepare themselves better for the inevitable next crisis.

The impact of the Covid‐19 pandemic on the environmental sustainability strategies of listed firms in Sweden

“…In line with this argument, Schaltegger (2020), for example, argues that accounting practices need to change to take into account the consequences of unsustainable economic and social interaction with eco-systems to limit the risk of a future pandemic. de Waal et al (2021) suggest that organisational and management lessons from the pandemic may make it easier to integrate environmental sustainability into business strategies in the future.…”