Lessons learned from nursing crisis meetings: Qualitative study to evaluate nurses' experiences and needs

Abstract

AimsThe aim of this study is to evaluate the nurses' experiences with the Nursing Crisis Meetings and to identify nurses' needs regarding the future governance structure.DesignQualitative study.MethodsTwo focus groups were conducted in February 2022 with participants of the Nursing Crisis Meetings (N = 15). We used thematic analysis to describe themes.ResultsWe identified five themes: opportunity to speak up, call for nursing leadership, call for control over practice and autonomy, development of a governance infrastructure and development of the professional nurse role.ConclusionNurses experienced the Nursing Crisis Meetings to be a positive and empowering infrastructure, which facilitates the unique opportunity to speak up and share experiences and concerns. This new infrastructure is a promising strategy to engage nurses during a pandemic and to build on a professional governance structure.ImpactThis paper highlights the need for nurses to speak up and be engaged during the COVID‐19 pandemic and gives a practical example of how to put this infrastructure into practice.

Professionalism And Performance of Nursing Staffs in Fight Against the Outbreak of Pandemic

“…Feedback plays a crucial role for helping employees achieve customer satisfaction targets (op 't Hoog et al, 2024). It helps the nursing staff to retain customers, attract more customers and generate more revenue for the organisation (Gajewska et al, 2020) (Basalamah & As'ad, 2021).…”