“…74 Current approaches to service provision, including transportation challenges and inappropriate appointment times, were identified as a barrier to access for service users; 37,73,74,75,78,79,80,83,84,87 with a more flexible service, such as walk-in clinics or the development of a new care pathway, identified as a type 2 diabetes care enabler. 37,73,74,78,79,83,84 A further suggestion was the development, or deployment, of a specialist role 73,74,78,79,85,88,89 with various identified responsibilities including provision of type 2 diabetes care and supporting service users to navigate the health system. The value of the role however was not unanimous as there were some concerns that the role would lead to service fragmentation or be unfeasible owing to cost implications.…”