Levels and interconnections of project success in development projects by Non-Governmental Organisations (NGOs)

Nanthagopan, Yogarajah; Williams, Nigel; Thompson, Karen

doi:10.1108/ijmpb-04-2018-0085

Cited by 19 publications

(14 citation statements)

References 66 publications

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“…Business continuity is a significant aspect of INGOs’ businesses (Nanthagopan et al , 2019). Therefore, the development of “Business Continuation Plans” has been identified as a fifth COVID-19 benchmark by the interviewed leaders.…”

Section: Discussion and Research Implicationsmentioning

confidence: 99%

Benchmarks for INGOs’ effective responses during COVID-19 pandemic

Saleh

Karia

2020

BIJ

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PurposeThis paper aims to formulate COVID-19 benchmarks that international nongovernmental organizations (INGOs) have considered to recover from the sudden stopping of operations swiftly and consequences of COVID-19 pandemic; thus, to move forward toward readiness for both, the unpredictable spreading or disappearing of the virus (case of INGOs operating in Jordan).Design/methodology/approachThis exploratory research has been informed by the broader social constructivism paradigm and the basics of grounded theory method to identify the common themes. Six semistructured interviews have been conducted with INGOs’ leaders. The findings have been categorized, triangulated and prioritized toward the final identification of benchmarks.FindingsSeven COVID-19 benchmarks for INGOs’ effective responses during COVID-19 pandemic have been proposed, comprising of (1) donors’ policies and regulations, (2) needs, expectations and relevancy, (3) coordination, (4) staff management, (5) business continuation plans, (6) balanced short-term and long-term planning and (7) permanent adoption of successful modalities.Social implicationsINGOs play a vital role in the lives of vulnerable people around the world through their international development and aid (IDA) projects. However, the restrictions of movements associated with COVID-19 pandemic drive more burden on these communities and interrupted their access to assistance and support. This paper helps to sustain the crucial support of INGOs to those people who need it.Originality/valueCOVID-19 pandemic has interrupted the implementation of IDA projects, which added further obstacles toward the achievement of quality implementation of these projects. The proposed COVID-19 benchmarks help INGOs to overcome the consequences of pandemic on the near longer-term alike.

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Section: Discussion and Research Implicationsmentioning

confidence: 99%

Benchmarks for INGOs’ effective responses during COVID-19 pandemic

Saleh

Karia

2020

BIJ

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“…Social organizations fulfil vital functions particularly for humanitarian-oriented activities, which are not addressed by the government and market institutions, such as health, non-formal education, relief and capacity building, protect wildlife, labor inclusion, etc. [ 21 , 23 , 24 ]. They are concerned with the problems of marginalization within society, so the role of these organizations in society has been essential, not only at national, but also at an international level [ 25 ].…”

Section: Literature Reviewmentioning

confidence: 99%

A SBM-DEA based performance evaluation and optimization for social organizations participating in community and home-based elderly care services

Shao

Yuan

Lin³

et al. 2021

PLoS ONE

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The community and home-based elderly care service system has been proved an effective pattern to mitigate the elderly care dilemma under the background of accelerating aging in China. In particular, the participation of social organizations in community and home-based elderly care service has powerfully fueled the multi-supply of elderly care. As the industry of the elderly care service is in the ascendant, the management lags behind, resulting in the waste of significant social resources. Therefore, performance evaluation is proposed to resolve this problem. However, a systematic framework for evaluating performance of community and home-based elderly care service centers (CECSCs) is absent. To overcome this limitation, the SBM-DEA model is introduced in this paper to evaluate the performance of CECSCs. 186 social organizations in Nanjing were employed as an empirical study to develop the systematic framework for performance evaluation. Through holistic analysis of previous studies and interviews with experts, a systematic framework with 33 indicators of six dimensions (i.e., financial management, hardware facilities, team building, service management, service object and organization construction) was developed. Then, Sensitivity Analysis is used to screen the direction of performance optimization and specific suggestions were put forward for government, industrial associations and CECSCs to implement. The empirical study shows the proposed framework using SBM-DEA and sensitivity analysis is viable for conducting performance evaluation and improvement of CECSCs, which is conducive to the sustainable development of CECSCs.

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“…Moreover, sustainability and lasting impact on people's lives have not been significantly improved (CARE International, 2018; Hemsley & Achilles, 2019; Saleh et al, 2017), as IDAPs of Syria response still lacking inclusion, relevancy, and efficiency (Voluntas, 2019). In the same time, donors' requirements are increasing, and competition on funds has become inevitable (Nanthagopan, Williams, & Thompson, 2019). Accordingly, IDAPs become dynamic, complex, and multidimensional, seeking better performance and customized PM‐Models in enhancing the success of responses like the case of other industries such as the extensions of Project Management Institute (PMI) for construction, governmental, and software development sectors.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Management for International Development and Aid Projects: A new conceptual model

Saleh

Karia

2020

Nonprofit Mgmnt & Ldrshp

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The need to respond to the complexity of Project Management (PM) in International Development and Aid Projects (IDAPs) has been acknowledged. Nevertheless, there are minimal endeavors to customize the standard PM Models in enhancing IDAPs within the more immense structures and longer field-specific agendas for the interest of people reached by this specific type of projects in the man-made crises. This article aims to examine the standard PMBOK (R) Guide and align it with requirements of IDAPs by emphasizing the Total Quality Management and Core Humanitarian Standers. A critical review has provided a conceptual model for better management of IDAPs that are implemented in man-made crises such as Syrian refugee crisis in the Middle East, which adds value to how the standard PMBOK (R) Guide might be adopted or adapted for IDAPs requirements and the interest of better organizational effectiveness of International Non-Governmental Organizations and vulnerable people alike.

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Levels and interconnections of project success in development projects by Non-Governmental Organisations (NGOs)

Cited by 19 publications

References 66 publications

Benchmarks for INGOs’ effective responses during COVID-19 pandemic

Benchmarks for INGOs’ effective responses during COVID-19 pandemic

A SBM-DEA based performance evaluation and optimization for social organizations participating in community and home-based elderly care services

Management for International Development and Aid Projects: A new conceptual model

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