Library as a learning organization: the influence of leadership skills on organizational citizenship behavior at Vietnamese libraries

Abstract

Purpose This study aims to investigate the impact of leadership skills (technical, human and conceptual) on organizational citizenship behavior in Vietnamese libraries and the role of organizational culture as the mediator. Design/methodology/approach A quantitative approach was chosen to gather data from 356 participants working in various libraries in Vietnam. The validity of the measures was assessed through regression analysis and SPSS software. Findings The results showed that leadership skills do have a significant impact on organizational citizenship behavior, but only human skills had a significant effect on bureaucracy culture. The study also revealed that bureaucracy culture played a significant role in affecting organizational citizenship behavior of organizations. Furthermore, bureaucracy culture was found to mediate the relationship between human skill and organizational citizenship behavior of organizations. Originality/value This study makes a valuable contribution to the field by exploring the influence of three types of leadership skills on organizational citizenship behavior and the role of leadership in promoting organizational culture. The findings of this research can help organizations understand the importance of leadership skills and organizational culture in promoting good citizenship behavior among employees. The research implications are discussed and can be used to inform decision-making and future research in the field.

Dynamic resilient leadership: Mediating effects on logistics bureau performance

“…Thus, effective and efficient conditions occur when employees do their work. Tran (2023) suggests that leaders need work skills in increasingly dynamic work fields to solve organizational problems. A positive impact will be given to all employees due to their work abilities, which will provide strategic benefits for the institution (Eliot, 2020).…”

Investigate the relationship between leadership behaviours, organisational commitment, occupational stress and organisational citizenship behaviours in Vietnamese private business school libraries

“…, 2004). It has been established that some organisational variables, such as job satisfaction (Weikamp and Göritz, 2016), organisational trust (Kim and Park, 2019), leadership skills (Tran, 2023a, b) and organisational commitment (Mohammad et al. , 2010), positively impact OCBs.…”

Big data and IoT adoption in shaping organizational citizenship behavior: The role of innovation organizational predictor in the chemical manufacturing industry

“…Organizations fostering a culture of innovation are more likely to encourage employees to engage in behaviors that contribute to OCB (Tran, 2023a). In innovative environments, employees may be more willing to collaborate, share knowledge, and contribute creative solutions to problems, all of which align with OCB (Tran, 2023b). When leaders actively support and champion innovation initiatives, employees are more likely to follow suit by engaging in behaviors that support organizational goals (Dobbins et al, 2018).…”

“…Volunteering for Additional Tasks: Employees volunteer for tasks or responsibilities beyond their job descriptions to support the organization's goals. (Colombari et al, 2023;Tran, 2023aTran, , 2023b The anticipated outcomes encompass a multifaceted understanding of how technological advancements and innovation-related factors interrelate with employee behavior within the complex landscape of the chemical manufacturing industry. It is expected that a positive association will be uncovered between the adoption of Big Data and IoT technologies and the propensity of employees to engage in Organizational Citizenship Behavior (OCB).…”