Library Performance Management in Rio de Janeiro, Brazil: Applying DEA to a Sample of University Libraries in 2006-2007

Carvalho, Frederico A. de; Jorge, Maria Helena Prado de Mello; Jorge, Marina Filgueiras; Russo, Mariza; Sá, Nysia Oliveirade de

doi:10.1142/9789814350303_0049

Cited by 4 publications

(6 citation statements)

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“…The authors should note that increasing the number of registered users and reducing the space and number of seats may affect the quality of service. Authors such as Jorge et al (2009), Carvalho et al (2011), Carvalho et al (2012, Carvalho et al (2013), and Shahwan and Kaba (2013) also use this variable.…”

Section: Inputsmentioning

confidence: 99%

“…Other Asian researches can be found in this context, for example Jo et al (2009) To the best of our knowledge, there are four articles in Brazilian scenario - Jorge et al (2009) and Carvalho et al (2011Carvalho et al ( , 2012Carvalho et al ( , 2013. They analyzed the performance of libraries affiliated to a federal university in Rio de Janeiro, using DEA and markovian analysis.…”

Section: Efficiency In University Library Contextmentioning

confidence: 99%

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Efficiency assessment in university libraries

et al. 2018

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University libraries provide an important service to society, contributing to spread knowledge and cultivating new talents in the academic environment. The main objective of this article is to perform a review of the literature on efficiency assessments in the context of university libraries. The databases Web of Science and Scopus were adopted as reference to search for papers in the aforementioned context and identify the methodologies used and perspectives set out by different authors. A complementary search was also made on Google Scholar to obtain additional articles. In sum, 34 papers were found to compose the core of analyzed publications. As result, we observed that nearly 90% of the papers use Data Envelopment Analysis to assess the efficiency of university libraries and other methodologies with the same proposal were identified. Moreover, the variables used in these publications were analyzed, contributing to the mapping of main inputs and outputs that directly affect the services of university libraries. Furthermore, other characteristics were also considered, such as: temporal placement of publications and countries with the largest production of papers. Finally, based on the results of this study, further researches are suggested.Keywords: Academic libraries. Evaluation methods. Bibliographical revision. Resumo As bibliotecas universitárias prestam um importante serviço à sociedade, contribuindo para difundir o conhecimento e cultivar novos talentos dentro do ambiente acadêmico. Neste estudo, a revisão da literatura sobre avaliação de eficiência no contexto das bibliotecas universitárias é o principal objetivo. Foram adotadas como referência as bases de dados

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Section: Inputsmentioning

confidence: 99%

Section: Efficiency In University Library Contextmentioning

confidence: 99%

Efficiency assessment in university libraries

et al. 2018

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“…Worthington (1999) used "total circulation" as an output against eight inputs, while Saunders (2003) used "normalized cost" as an input against six outputs. It is interesting to note that, among the nine studies library budget, expenditures, and normalized cost[4] are used as inputs except a study by Reichmann (2004) andDe Carvalho et al (2012). We could not come across any clear justification for ignoring these important variables from those two studies.…”

Section: Deamentioning

confidence: 99%

“…One of the most powerful approaches to measure library performance is to use the frontier methodology such as data envelopment analysis (DEA; e.g. Kao and Lin, 1999;Worthington, 1999;Kao and Liu, 2000;Shim, 2003;De Carvalho et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

“…At the same time, many significant challenges including rising costs, squeezed budgets, stagnant or decreasing revenues, and rapidly changing technology could adversely affect the ability of these academic libraries to deliver an information service in such highly chaotic environment. Therefore, libraries are increasingly being forced to provide evidence of effective and cost-efficient delivery of library services (Vitaliano, 1998;De Carvalho et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

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Efficiency analysis of GCC academic libraries: an application of data envelopment analysis

Shahwan

Kaba

2013

Performance Measurement and Metrics

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Purpose -The purpose of this paper is to explore and measure the relative efficiency of the academic libraries within the GCC countries in terms of their abilities to transform their allocated resources into a specific level of outputs using a non-parametric frontier method -data envelopment analysis (DEA). Design/methodology/approach -In order to estimate the overall efficiency score, as well as the technical and scale efficiency of the academic libraries within the GCC countries, online questionnaire is first addressed to academic libraries' managers and directors. Second, three output measures -circulation, number of books added, and number of registered members and three input factors -number of books held, number of library staff, and the actual allocated budget are used in the analysis for the academic year 2010/2011. Third, the output-oriented version of DEA model is deployed to assess the performance and resource utilization efficiency of 11 academic libraries from the United Arab Emirates, Qatar, Oman, and the Kingdom of Saudi Arabia. Findings -Among the 11 academic libraries analyzed, five libraries are rated fully efficient whereas inefficiency of the other six libraries is attributed to pure technical inefficiency rather than scale inefficiency. The results also shed light on the area of improvement required for inefficient libraries.Research limitations/implications -The sample is small due to the culture of high tendency toward secrecy and confidential in the GCC region. Moreover, follow-up research using panel data derived from GCC countries is required to investigate the impact of policy changes on libraries performance as an attempt to test and generalize the current results. Originality/value -The paper is original in its application where the current study, as far as authors are aware, represents the first attempt to apply DEA approach for evaluating academic libraries performance in this part of the world.

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