“…Retail banks and credit unions are the foundation on which the provision of mainstream financial products and services are provided (Bramley & Besemer, 2017; Maskara et al, 2021). Products and services discussed include payment, saving, credit, and insurance products (Azevedo et al, 2021; Bettin et al, 2022; Bramley & Besemer, 2017; Cámara, 2017; Rao & Malapit, 2015; Salami et al, 2021). Authors specifically mentioned bank accounts, credit cards and debit cards (Alexander, 2021; Bae et al, 2012; Birkenmaier & Fu, 2019; Mitchell et al, 2019).…”