“…To make the potential successor feel welcomed and consequently willing to continue the family business, the quality of the relationships between the potential successors, the incumbents and other family members must be positive. If both the incumbent and the successor have a mutual understanding about the future of their family business, there will be less conflict among them; hence, a higher chance for an effective succession (Malinen, 2001;Miller et al, 2003;Venter et al, 2005). The quality of the relationship between the successor and other family members, such as siblings, is also considered to be important in the succession process (Brockhaus, 2004).…”