Linking Perceived Organizational Support to Organizational Trust and Commitment: Moderating Role of Psychological Capital

Abstract

Extant organizational behaviour (OB) literature widely acknowledges the importance of perceived organizational support (POS) in affecting workplace attitude and behaviour. However, studies that investigate the role of individual’s mental disposition in shaping the aforementioned relationship are scant, particularly in the Indian context. This study is intended to address this gap. Here, we examine the role of POS in the development of organizational trust and organizational commitment. By virtue of its conceptualization, psychological capital represents individual’s positive state of mind. Therefore and more importantly, we test the moderating role of psychological capital in the aforementioned relationships. We undertook a field-based questionnaire survey ( N = 289) in a leading Indian information technology (IT) company. Results revealed that POS was positively related to both organizational trust and organizational commitment, and the strength of these relationships diminished with higher levels of psychological capital, albeit in varying degree. Theoretical and practical implications of the findings are discussed, and the future course of research is suggested.

The Relationship among Perceived Organizational Support, Trust, Job Satisfaction and Turnover Intention: A Study of Banking Sector in Pakistan

“…POS played a mediating role between HR practices and organizational trust found by (Narang & Singh, 2012). POS and trust was positively and significantly correlated (Shukla & Rai, 2015). Ristig (2009) also found positive and significant relationship between POS and trust.…”

Psychological Factors to Retain Teachers in Education in Namibia

“…Having the necessary organisational support enhances organisational commitment and job satisfaction. These findings were also supported by O'Donnell et al (2012) and Shukla and Rai (2015). When employees have the necessary resources and support from the organisation, they are better equipped to complete their work activities.…”

“…Perceived organisational support was found to be positively related to organisational commitment (O'Donnell et al 2012;Shukla & Rai 2015). Perceived organisational support was found to improve the relationship between job satisfaction and organisational commitment.…”

Proje Yönetim Metodolojisi (PYM): Değişim kabiliyeti ve hayatta kalma ilişkisi

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