Linking Supervisor and Co-workers Support to Organizational Commitment: Mediating Effect of Work-Family Conflict

Abstract

The present study investigates the effect of supervisor support and co-worker support on employees' organizational commitment by incorporating the role of work-family conflict as a mediator. Primary data were collected from 353 employees working in the service sector of India. Partial least square structural equational modelling in Smart PLS software was used for analysis. Results confirm that supervisor support significantly influences the organizational commitment of the employees. Work-family conflict act as a mediator between the relationship of supervisor support and organizational commitment. There is no significant effect of co-worker support on organizational commitment. Work-family conflict does not mediate between the relationship of co-worker support and organizational commitment. This study explains the importance of supportiveness from the supervisor in an industrializing country like India. It also provides an insight to the management in realizing the need to provide sensitivity training to the supervisors and the fact that special attention should be given while hiring the supervisors. This research will be useful to the management, researchers, policymakers, and society at large.