Linking Sustainability to Quality Management and Firm Performance

Mishra, Ranjan; Napier, Randy

doi:10.5539/ijbm.v10n3p1

Cited by 13 publications

(9 citation statements)

References 69 publications

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“…Acredita-se que em empresas agroindustriais a sustentabilidade deve ser o principal item de inovações organizacionais e tecnológicas para se gerar retornos tanto de receita, quanto sociais e ambientais, sendo este o tripé da sustentabilidade (Elkington, 1994;Mishra & Napier, 2015;Nguyen, Phan, & Matsui, 2018), pois, ser uma empresa ambientalmente correta diminui os custos, visto que se acabam reduzindo os insumos que se utilizam. Deste modo, o processo passa a gerar receitas adicionais com produtos melhores e/ou permite A gestão da qualidade é considerada adequada como suporte para a integração de considerações de sustentabilidade em áreas como o desenvolvimento de produtos.…”

Section: Qualidade E Sustentabilidadeunclassified

“…A sustentabilidade pode ser definida como o design, gestão e melhoria dos processos de negócios de uma empresa para impactar positivamente a sociedade, o desempenho econômico da empresa e o ambiente físico. Sob essa visão, torna-se importante incorporar práticas ambientalmente responsáveis em todos os aspectos do gerenciamento de operações (Mishra & Napier, 2015).…”

Section: Qualidade E Sustentabilidadeunclassified

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Análise da Qualidade do Processo de Contenção de Frutos Verdes e Podres na Agroindústria do Dendê: um estudo em uma agroindústria paraense ## Quality Analysis In The Containing Process Of Green And Rotten Fruits In The Palm Oil's Agroindustry: a study in a paraense agroindustry

Nobre

Martins

Praxedes

et al. 2022

AOS

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O presente artigo objetiva fazer uma proposta de melhoria a partir do ciclo PDCA a fim de conter a entrada de frutos verdes e podres de dendê na fase de recepção de uma agroindústria. Assim, inicialmente realizou-se um estudo teórico a respeito do assunto e posteriormente foi realizada uma pesquisa in loco na agroindústria, sendo a abordagem da pesquisa quantitativa e qualitativa. Como método de pesquisa foi utilizado o estudo de caso, por ser um caso específico a ser estudado. Na agroindústria foi observado o processo produtivo e posteriormente feito uma coleta de dados, sendo usado a técnica de entrevista não estruturada, bem como a aplicação de Brainstorming a fim de saber as principais causas do problema. Após isso, foi realizado análise dos dados e obteve-se valores de cachos de frutos frescos deficientes e para graus de maturação (verdes, maduros e passado) para sete amostras analisadas pelo setor de controle de qualidade. Finalizando foi feito uma proposta de melhoria utilizando o ciclo PDCA e dois planos de ações, com o auxílio da ferramenta 5W1H, sendo um para indicar ações a serem realizadas nas fazendas e o outro para ações na indústria.AbstractThis article aims to make a proposal for improvement from the PDCA cycle in order to contain the entry of green and rotten palm fruits in the reception phase of an agribusiness. Thus, initially a theoretical study was carried out on the subject and later an on-site research was carried out in the agro-industry, being the approach of quantitative and qualitative research. As a research method, the case study was used, as it is a specific case to be studied. In the agroindustry, the production process was observed and data were subsequently collected, using the unstructured interview technique, as well as the application of Brainstorming in order to find out the main causes of the problem. After that, data analysis was performed and values for clusters of deficient fresh fruits and for degrees of ripeness (green, ripe and overdone) were obtained for seven samples analyzed by the quality control sector. Finally, an improvement proposal was made using the PDCA cycle and two action plans, with the aid of the 5W1H tool, one to indicate actions to be carried out on the farms and the other for actions in the industry.

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Section: Qualidade E Sustentabilidadeunclassified

Análise da Qualidade do Processo de Contenção de Frutos Verdes e Podres na Agroindústria do Dendê: um estudo em uma agroindústria paraense ## Quality Analysis In The Containing Process Of Green And Rotten Fruits In The Palm Oil's Agroindustry: a study in a paraense agroindustry

Nobre

Martins

Praxedes

et al. 2022

AOS

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“…Some of the studies conducted by Waddock & Graves (t.t. ), Preston & O'Bannon (1997), Münstermann et al (2010), Urban & Naidoo (2012), Aggarwal (2013), Utami & Ryadi (2013) and Mishra & Napier (2015) concluded that business performance influences business continuity. It means that with the existence of good business performance, it can guarantee business continuity.…”

Section: Application Of the Right Model To Maintain And Improve The Smentioning

confidence: 99%

“…The business continuity of the food industry is largely determined by business performance. This is based on the results of Münstermann, Eckhardt, & Weitzel, (2010), Urban & Naidoo (2012), Aggarwal (2013), Utami & Ryadi (2013) and Mishra & Napier (2015). However, the business performance of the food industry in Southeast Sulawesi Province also declined, which was marked by a decline in the value of production.…”

Section: Introductionmentioning

confidence: 99%

Study of Increasing Business Performance Through the SiFATI Approach and Its Implications in Business Conditions (Study of the Food Industry in Southeast Sulawesi Province)

Sabilalo¹,

Almana²,

Muthalib³

et al. 2020

EJBM

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Empirical facts prove that a lot of the food industry in Southeast Sulawesi Province is unable to maintain its business continuity. Based on data from the Department of Industry and Trade of Southeast Sulawesi Province, in 2012 the number of food industries was recorded at 463 business units. This number became 452 business units, down 2.38 percent in 2013. Furthermore, in 2014 the number of food industries was recorded at 465 business units or an increase of 2.88 percent. Then in 2015 it became 417 business units or fell 10.32 percent and in 2016 it became 339 business units or down 18.71 percent. This means that there are 124 food industries unable to maintain their business continuity. Therefore this study aims to improve business performance through the SiFATI approach, namely: (1) Effect of business morals on the performance of the food industry. (2) Implications of business performance on business continuity. (3) The moderating effect of the policy of the Regional Government of Southeast Sulawesi in strengthening the influence of business morals on business performance. The method used in this study is the survey method, which is conducting a field survey of the food industry that was used as the research respondent in the Southeast Sulawesi Province with a sample of 150 business actors distributed in Kendari City and Baubau City. The data analysis technique uses (1) qualitative descriptive, (2) quantitative analysis with PLSSmart program tools. The results of the study concluded that business performance can be optimized or improved through the SiFATI approach. In this case: (1) Business morals have a significant positive effect on the performance of the food industry. (2) Business performance has significant positive implications for business continuity. (3) Southeast Sulawesi Regional Government policies can moderate the influence of business morals on business performance. Thus the factors that cause the inability of businesses to maintain the viability of their business are business morals, government policies, and business performance. Therefore the right approach model is the SiFATI model (Sidig, Fathanah, Amanah, Tabliq, Istiqamah).

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“…In this paper special emphasis is placed on supply chain CSR as this is the focus of many firms' current sustainability efforts. Sustainability is defined in a process-centric way as the design, management, and improvement of a company's business processes to positively impact society, the economic performance of the firm, and the environment (Mishra & Napier, 2015). Sustainability goes beyond Corporate Social Responsibility in being self-perpetuating (sustainable as the name implies) rather than a program adopted because of external demands on the firm and not necessarily a permanent, continuously improving one.…”

Section: Introductionmentioning

confidence: 99%

Sustainable CSR in Global Supply Chains

Mefford¹

2019

JMS

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Multinational firms face many challenges in extending sustainability practices to their global supply chains. Establishing standards for environmental practices and working conditions for suppliers through codes of conduct, and then monitoring their performance with audits, is the common method used by MNEs. However, this approach has proven deficient in many cases as the suppliers are often not capable or unwilling to make the changes necessary to assure long-term sustainability of their operations. Audits often are insufficient in uncovering practices that do not meet the codes of conduct, and in any case, do not usually reveal if the firm is on a path to continue to improve their sustainability practices. Drawing upon the experiences of firms that have implemented productivity and quality improvement programs in their global supply chains, some implications for how to implement successful sustainability programs can be found. The challenges that MNEs and their suppliers must overcome to achieve this are discussed and suggestions made on how to achieve real sustainability in global supply chains.

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Linking Sustainability to Quality Management and Firm Performance

Cited by 13 publications

References 69 publications

Análise da Qualidade do Processo de Contenção de Frutos Verdes e Podres na Agroindústria do Dendê: um estudo em uma agroindústria paraense ## Quality Analysis In The Containing Process Of Green And Rotten Fruits In The Palm Oil's Agroindustry: a study in a paraense agroindustry

Análise da Qualidade do Processo de Contenção de Frutos Verdes e Podres na Agroindústria do Dendê: um estudo em uma agroindústria paraense ## Quality Analysis In The Containing Process Of Green And Rotten Fruits In The Palm Oil's Agroindustry: a study in a paraense agroindustry

Study of Increasing Business Performance Through the SiFATI Approach and Its Implications in Business Conditions (Study of the Food Industry in Southeast Sulawesi Province)

Sustainable CSR in Global Supply Chains

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