Logistics Technology Adoption and Delivery Performance of Shipping Companies in South-West Nigeria

Abstract

This study explored logistics technology adoption and delivery performance of shipping companies in South-West Nigeria. The study used a positivist research philosophy and correlational design to analyse data from 65 shipping companies in South-West Nigeria, with 20 managers selected purposefully and a structured questionnaire used as the primary instrument. The data collected were analysed using descriptive statistics while the Pearson Product Moment Correlation Coefficient (PPMCC) was used to test the formulated hypotheses. SPSS software program version 24 was used to perform the bivariate analysis. The findings revealed that Artificial intelligence adoption has a significant relationship with on-time delivery of shipping companies. The study showed a significant correlation between the adoption of Artificial intelligence, transportation technology, and warehouse automation, as well as the on-time delivery of shipping companies. The study concluded and recommended that adopting logistics technology can significantly enhance the delivery performance of shipping companies in South-West Nigeria.