Maintenance business model: a concept for driving performance improvement

Abstract

Maintenance function within manufacturing companies should be seen as a source of added-value. Indeed, improvements of maintenance performance have an effect also on the whole company's performance: this integrated view may be supported by the concept of Maintenance Business Model (MBM). This paper proposes a framework including MBM as an intermediate link between the formulation and the execution of maintenance strategy. The MBM can be used as a means for analyzing and improving maintenance management activities in order to provide the highest value to the stakeholders of maintenance function.

A Systems Engineering Approach to Performance-Based Maintenance Services Design

“…Early references to maintenance services as a subject of study take the perspective of the company acquiring the services as part of an outsourcing strategy. Contracting out maintenance activities responded to a desired to focus on core activities and contracts were signed with several types of companies: the equipment manufacturer, a service provider that is dependent on the equipment manufacturer or an independent service provider [12,23]. This was especially interesting in cases of high equipment complexity and uniqueness [24,25].…”

An Industry 4.0-Enabled Low Cost Predictive Maintenance Approach for SMEs

“…In recent years, maintenance activities have attained critical importance for manufacturing enterprises, especially due to the growth in complexity of the interactions between different production activities in increasingly extended manufacturing ecosystems. Meanwhile, the maintenance management discipline has been focusing on the role of maintenance to contribute to delivering business value [1]. The emerging perspective was that maintenance should not be viewed only at a narrow operational and technical level representing an unavoidable cost; but it could be viewed in a long-term strategic view.…”

“…This strategic role of maintenance can therefore be viewed from the overall business viewpoint, and assessing effectiveness as a main maintenance goal [2][3][4][5]. Today, maintenance is clearly seen as a source of added-value, with the key role for driving performance improvement [1].…”

On the Advancement of Maintenance Management Towards Smart Maintenance in Manufacturing

“…In recent years, the maintenance management discipline is focusing on the role of maintenance to contribute to value for business [1]. The emerging perspective was that maintenance should not be viewed only at a narrow operational level representing an unavoidable cost; but it must be viewed in the long-term strategic context, integrating technical and commercial issues in an effective manner [2].…”

“…The strategic role of maintenance was remarked primarily by viewing it from the overall business perspective, pointing out that its effectiveness is a result of a multi-disciplinary approach [2]- [7]. Today, maintenance is seen as source of added-value, with key role for driving performance improvement [1]. This is an evolution of the past developments of maintenance.…”