Management Control in Local Public Administrations in France - Typological Construction and Organizational Determinants - the Case of Large Intermunicipalities

Lavigne, Laurent

doi:10.1007/s11115-019-00457-1

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“…This is the main role of online social accountability systems. However, it remains to be seen how the citizen behaves with this type of system (Cella & Zanolla, 2018;Lavigne, 2019).…”

Section: Theoretical Basismentioning

confidence: 99%

Social Accountability: E-Monitoring Public Management in an Emerging Economy

et al. 2021

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Using the theory of planned behaviour, this research investigates whether a computerised system is capable of inducing the intention, and consequently the behaviour of individuals, to monitor public management. The CidadES -Controle Social system was the object of study and the data collection was conducted through an electronic questionnaire. Using structural equation modelling with partial least squares estimation, results indicate that intention and behaviour are mainly influenced by the usefulness that individuals attribute to this type of system. The present study broadens the understanding of behaviour in the use of e-Government systems within the important dimension of social accountability.

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“…This is the main role of online social accountability systems. However, it remains to be seen how the citizen behaves with this type of system (Cella & Zanolla, 2018;Lavigne, 2019).…”

Section: Theoretical Basismentioning

confidence: 99%