Management Information Systems Capabilities and Performance of Ship Building Industry in Kenya

Abstract

The study investigated the capabilities of management information systems and the performance of ship building industry in Kenya. The study employed a quantitative approach by use of questionnaires to collect data on the variables. The reliability of the data collection instrument was measured using Cronbach's Alpha and the pilot test was carried out at Kenya Shipyards Limited. The study established that Centralized Database significantly influence Performance of Ship Building Industry (β=0.253; p=0.010). Furthermore, it was found that Service Delivery significantly improves Performance of Ship Building Industry (β=0.174; p=0.045). Moreover, it was observed that Information Security significantly impacted Performance of Ship Building Industry (β=0.248; p=0.008). Finally, it was revealed that Digital Infrastructure significantly impacts performance of Ship Building Industry (β=0.345; p=0.000). The study concludes that since a centralized database provides accurate and timely access to data from every division, it is considered essential for managing the operations of the company. Secondly, a company's ability to stay relevant depends on having efficient corporate information systems in place. That is why one of the most important measures of a company's efficacy is how fast it can fix everyday issues. Thirdly, businesses must put in place a variety of information security measures and create strategies to guard their data from threats if they hope to stay competitive. Finally, an ICT infrastructure is necessary for a business to operate efficiently. Thus, when information technology infrastructure is not properly deployed in the company, it may hinder business operations. The study recommended that a system audit be conducted on a regular basis to verify that the company's data management system is configured and operating as intended to support management goals. It is suggested that businesses spend more on cyber security in order to stay competitive, as organizations with strong network security systems are believed to be less vulnerable to data theft and sabotage. Finally, businesses gain from e-business because it gives them the opportunity to access clients at a fair price and without being restricted by geographic location. Establishing contemporary e-business protocols in this area can help businesses perform better as an organization.