2017
DOI: 10.18089/tms.2017.13207
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Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais)

Abstract: Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels' branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out… Show more

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“…THEÓPHILO, 2009). Os dados foram estudados considerando a análise de conteúdo descrita por Bardin (1997) como:…”
Section: Metodologiaunclassified
“…THEÓPHILO, 2009). Os dados foram estudados considerando a análise de conteúdo descrita por Bardin (1997) como:…”
Section: Metodologiaunclassified
“…THEÓPHILO, 2009). Os dados foram estudados considerando a análise de conteúdo descrita por Bardin (1997) como:…”
Section: Metodologiaunclassified