2012
DOI: 10.3846/16111699.2011.620149
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Managing Maturity in Process-Based Improvement Organizations: A Perspective of the Romanian Companies

Abstract: Building upon various models from the literature which assess the maturity level achieved by an organization at one moment in time, the paper introduces a model which helps organizations, interested in remaining competitive and achieving sustainability, to monitor and evaluate their process performance. Such as, the paper analyzes the relationships that exist among the critical components of an organization's management system at the strategic and operational level so that key drivers will become the heart of … Show more

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Cited by 15 publications
(7 citation statements)
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“…Home energy management systems represent the future trend towards an increased energy efficiency. Despite the increased awareness regarding responsible energy saving, there are still some behavioral changes that should be triggered [38][39][40]. According to a research conducted by Nilson et al the main reasons for resistance to change of behavior are related to the preservation of the consumer's comfort and their well-deserved value of life [38].…”
Section: Consumer Behavior and Energy Consumptionmentioning
confidence: 99%
“…Home energy management systems represent the future trend towards an increased energy efficiency. Despite the increased awareness regarding responsible energy saving, there are still some behavioral changes that should be triggered [38][39][40]. According to a research conducted by Nilson et al the main reasons for resistance to change of behavior are related to the preservation of the consumer's comfort and their well-deserved value of life [38].…”
Section: Consumer Behavior and Energy Consumptionmentioning
confidence: 99%
“…Level 5: Optimized And Continuous Improvement (Innovating) -wherein continuous business process improvement via feedback and collaboration, or both proactive and opportunistic improvement actions seek innovations that can close gaps between the organization's current capability and the capability required to achieve its business objectives. Based on the illustration of Figure 1, it can be explained that each step of improving the maturity level of an organization cannot be passed through the stages in each level to go directly to the higher level, because each of the mentioned process areas is designed to achieve specific goals in creating, or maintaining the characteristics of the organization's condition from that level [12].…”
Section: Business Process Evaluationmentioning
confidence: 99%
“…In connection with the forementioned, determining organizational maturity is crucial for the improvement and sustainable development of any company. There is a growing number of evaluation models available to organizations, either directly or indirectly, to assist with the assessment of how mature an organization is (Pǎunescu and Acatrinei, 2012). The role of measurement and evaluation in processes and organizations' improvement was clearly emphasized in the area of quality management.…”
Section: Introductionmentioning
confidence: 99%