Managing open innovation in connected health through a living lab

Abstract

Managing open innovation in connected health through a living lab.

The role of open innovation in addressing resource constraints in healthcare: a systematic literature review

“…Most of the innovation providers were external organisations, sometimes complemented by the focal healthcare organisation’s IT department to ensure the new solutions fit the existing healthcare organisations' systems (Haukipuro et al ., 2018; Molin, 2011). In the two studies where innovation providers were missing, the clinicians acted as innovation providers (Bababekov et al ., 2021; Chaher et al ., 2017).…”

“…A total of 22 studies (third highest group after healthcare and innovation providers) mentioned some form of actor that organised the open innovation process or provided its know-how or facilities to make the project happen. These were living labs (Bababekov et al ., 2021; Geenhuizen and Faber, 2015; Haukipuro et al ., 2018; Chaher et al ., 2017), online platforms (Bullinger et al ., 2012; O’Donnell et al ., 2019; Rubinelli et al ., 2013; Schucht et al ., 2020; Spena and Cristina, 2019), innovation or design facilitators (Bababekov et al ., 2021; Brissos et al ., 2021; Haukipuro et al ., 2018; Iyawa et al ., 2017; Lassen et al ., 2015; Pedersen, 2015; Spena and Cristina, 2019) and also researchers (Bjorkquist et al ., 2015; Geenhuizen and Faber, 2015; Litovuo et al ., 2017; Sjölinder et al ., 2016), community organisations (Carroll et al ., 2010; Litovuo et al ., 2017; Neinstein et al ., 2016; Ramatowski et al ., 2017) and project managers (Bababekov et al ., 2021; Bjorkquist et al ., 2015; Brissos et al ., 2021; Simeone et al ., 2017). Of the 22 studies, only a tiny fraction involved internal intermediaries (Haukipuro et al ., 2018; Pedersen, 2015), while the others were external to the focal healthcare organisation.…”

“…Directorate General for Health and Food Safety, 2019). Yet, the studies reviewed add value by setting the innovation agenda (Carroll et al ., 2010), coordinating the network of actors (Pedersen, 2015), providing the interaction space (Bullinger et al ., 2012; Chaher et al ., 2017; Schucht et al ., 2020) and facilitating the innovation process (Bababekov et al ., 2021; Pedersen, 2015). The innovation ecosystems described in the studied articles consisted of 3–6 categories of actors.…”

“…Projects described in 14 studies aimed to create value by improving the quality of care, mainly through process improvements (Carroll et al ., 2010; Haukipuro et al ., 2018; Chaher et al ., 2017) and personalisation of care (Bjorkquist et al ., 2015; Litovuo et al ., 2017; Pombo-Juarez et al ., 2017). Quality of care co-occurred in the studies with patients and healthcare providers.…”

“…First, knowledge transfer was mentioned in 20 studies in our review. This took the form of understanding the user needs (Bababekov et al ., 2021; Bjorkquist et al ., 2015; Bullinger et al ., 2012; Geenhuizen and Faber, 2015; Haukipuro et al ., 2018; Chaher et al ., 2017; Lassen et al ., 2015; Litovuo et al ., 2017; Pedersen, 2015; Pino et al ., 2015; Rubinelli et al ., 2013; Sjölinder et al ., 2016; Woodward et al ., 2016), transfer of innovation ideas (Bababekov et al ., 2021; Bullinger et al ., 2012; O’Donnell et al ., 2019; Pombo-Juarez et al ., 2017; Ramatowski et al ., 2017; Rubinelli et al ., 2013; Spena and Cristina, 2019), feedback (Haukipuro et al ., 2018; Chaher et al ., 2017; Litovuo et al ., 2017; O’Donnell et al ., 2019; Pedersen, 2015; Pino et al ., 2015; Rubinelli et al ., 2013; Spena and Cristina, 2019; Woodward et al ., 2016) and data and information more generally (Pedersen, 2015; Pombo-Juarez et al ., 2017; Rubinelli et al ., 2013; Simeone et al ., 2017; Spena and Cristina, 2019). Knowledge transfer co-occurred in the studies with patients, healthcare providers and intermediaries.…”