Managing relationships to improve performance: a case study in the global aerospace industry

Morton, Susan C.; Dainty, Andrew R.J.; Burns, N. D.; Brookes, Naomi; Backhouse, Chris

doi:10.1080/00207540600577809

Cited by 56 publications

(35 citation statements)

References 36 publications

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“…41%). Looking more closely at the unit of focus, we found that 40 articles (32%) looked into SC issues such as the management of SC relationships to improve performance (Morton et al, 2006), supplier network relocation (Danese & Vinelli, 2009), or the development of lean agri-food chains (Taylor, 2006). More interestingly, within these 40 papers, 8 addressed SSCM topics such as the reduction of environmental impacts in the SC (Mont, 2004) and the integration of environmental and social standards in SCM in the automotive industry (Koplin, Seuring, & Mesterharm, 2007).…”

Section: Descriptive Findingsmentioning

confidence: 99%

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

Touboulic

Walker

2015

Human Relations

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Please note: Changes made as a result of publishing processes such as copy-editing, formatting and page numbers may not be reflected in this version. For the definitive version of this publication, please refer to the published source. You are advised to consult the publisher's version if you wish to cite this paper.This version is being made available in accordance with publisher policies. See http://orca.cf.ac.uk/policies.html for usage policies. Copyright and moral rights for publications made available in ORCA are retained by the copyright holders.A relational, transformative and engaged approach to sustainable supply chain management:The potential of action research Anne Touboulic and Helen Walker AbstractThis paper describes how action research (AR) can advance sustainable supply chain management (SSCM) research. Most SSCM research is empirical and little attention has been paid to reflecting upon how research is conducted in the field. Current research fails to make links with ideas of relationality, change and engagement proposed in broader sustainability research. We propose to address this gap by discussing how AR could help address current challenges in SSCM. The paper explores the proponents and application of AR as a relevant methodology for knowledge development in the field, based upon a critical analysis of SSCM and AR, including a review of previous AR studies and insights from a research project in which AR was applied. Particular emphasis is put on exploring the links between the sustainability dimension of SSCM and the foundations and practice of AR. The paper does not reject other methodological approaches, but it shows that the pragmatic orientation of AR is particularly suitable for an applied field such as SSCM where problems are often messy, cross-disciplinary and essentially concerned with the flourishing of individuals and organisations. Our paper has broader implications for interorganisational research.

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Section: Descriptive Findingsmentioning

confidence: 99%

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

Touboulic

Walker

2015

Human Relations

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“…Business in the modern world encompasses multiple people and multiple organizations across many locations, with communication being a vital component of such cross-boundary collaboration. Information providers are not only proximate to their own physical location but increasingly exist across geographical and organizational boundaries [4] and, in the case study exemplar, temporally across different shift patterns: developing relationships that enable a good flow of information is crucial to success.…”

Section: Introductionmentioning

confidence: 99%

“…Interaction through professional and social networks brings about contact with people and ideas that may challenge the accepted way of thinking about things [4] [5] [6] [7]. Perceptive organizations create an environment that facilitates meaningful conversation and enables reflection and debate to flourish, particularly through informal collaboration [8].…”

Section: Introductionmentioning

confidence: 99%

TIME for performance improvement: Targeting innovation in manufacturing engineering

Morton

Michaelides²,

Burns

et al. 2009

2009 IEEE International Conference on Industrial Engineering and Engineering Management

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“…Chinowsky et al (2010) used SNA to study information exchange in construction firms to reveal the relation between the actors' and the firm's performance. Other SNA studies focused on informal aspects, such as knowledge, trust and awareness (Morton et al 2006, Chinowsky et al 2008, Larsen 2011. Pryke (2002Pryke ( , 2004Pryke ( , 2005Pryke ( , 2012 applied SNA to analyse inter-organizational transactions In the United Kingdom, the "intelligent" information flow, derived from BIM models, has been previously considered an enabler for SC integration (Cic 2011).…”

Section: Social Network Analysis In Constructionmentioning

confidence: 99%

Formal and informal relations within BIM-enabled supply chain partnerships

Papadonikolaki

Verbraeck

Wamelink

2017

Construction Management and Economics

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cFaculty of architecture and the Built environment, delft university of technology, delft, netherlands ABSTRACT Supply chain management (SCM) and building information modelling (BIM) are innovations that focus on integration. Recent literature suggests performance benefits from combining these innovations. Within supply chain (SC) partnerships, that use BIM -hereinafter called BIM-enabled SC partnerships -various formal and informal dimensions influence the inter-organizational relations. To understand such partnerships, a mixed method approach featuring case studies and social networks analysis (SNA) was deployed. SNA was an analytic approach to explore the complex relations within two Dutch BIM-enabled projects. The inter-organizational relations were asymmetrical and formal in Case A, emphasizing transactions, whereas in Case B, they were asymmetrical and informal, emphasizing relations. The transactional-oriented partnership had greater control over contractual issues, but their formal relations were not sufficient for diffusing BIM-related knowledge across the chain. Conversely, the relational-oriented partnership engaged the partners in BIM by informal means, e.g. dense communication and BIM-related peer-learning across all tiers. Symmetric and jointly fostered formal and informal relations contribute to SC integration. The study extends the knowledge base of SCM and BIM, by offering real-world data on their combination. Besides providing new insights into SNA deployment for BIM-related research, it also offers a novel constructivist and inter-organizational perspective on the old concept of SCM.

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Managing relationships to improve performance: a case study in the global aerospace industry

Cited by 56 publications

References 36 publications

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

TIME for performance improvement: Targeting innovation in manufacturing engineering

Formal and informal relations within BIM-enabled supply chain partnerships

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