Managing Workplace Violence With Evidence-Based Interventions: A Literature Review

Martinez, Angel Johann Solorzano

doi:10.3928/02793695-20160817-05

Cited by 76 publications

(73 citation statements)

References 15 publications

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“…Also directing any interventions towards the younger and inexperienced nurses, who are the most vulnerable and the most exposed to violence (Gillespie, Gates, Miller, & Howard, ). Investing in physical barriers and adopting appropriate architectural measures is an effective strategy (Martinez, ). Although there is still no evidence of effectiveness that can support specific interventions to counteract WPV (McPhaul, London, & Lipscomb, ), some studies have shown the greater effectiveness of comprehensive approaches, compared to individual targeted interventions (Ramacciati, Bambi, et al., ).…”

Section: Resultsmentioning

confidence: 99%

“…Another possible explanation could be that hospitals with more violence in the workplace provide more training. However, the lack of data on the type, quality and effectiveness of communication training courses is a limitation that must be considered when analysing the correlation between violence risk and training (Martinez, ). Longitudinal or experimental studies can usefully disclose the impact of a training intervention on the reduction of violent episodes (Beech, ).…”

Section: Discussionmentioning

confidence: 99%

“…Also directing any interventions towards the younger and inexperienced nurses, who are the most vulnerable and the most exposed to violence (Gillespie, Gates, Miller, & Howard, 2010). Investing in physical barriers and adopting appropriate architectural measures is an effective strategy (Martinez, 2016 2002) and national guidelines (Kahveci, Yasar, Baser, Koc, & Ozkara, 2017;Wiskow, 2003), indicate useful strategies for implementing these wide-ranging interventions. Finally, the cross-sectional nature of this study allowed for the detection of significant associated factors but did not permit a definitive investigation of causality.…”

Section: Ers (American Organization Of Nurse Executives; Emergency Numentioning

confidence: 99%

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Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

et al. 2019

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Aim To analyse the dimensions and characteristics of violence towards Emergency nurses in a national context (Italy). Background Nurses are the most exposed to workplace violence, especially in Emergency Department contexts. Methods A cross‐sectional study was conducted in all Italian regions. Descriptive analyses were used to examine violence from patients and relatives (Type II violence) concerning personal characteristics of the Emergency nurses and perpetrators, environmental and organisational factors. Multinomial logistic regression analysis was used to investigate risk factors. Results About 76.0% of Emergency nurses experienced verbal violence, 15.5% both verbal and physical violence and only 8.5% denied having experienced either. Older age and more experience in Emergency settings are protective factors. Working in the South of Italy significantly increases the probability of being exposed. Discussion There are many factors explaining violence, but some correlations are not clear. Conclusion Factors that have a positive effect on this problem include: specific training for younger nurses, a strong alliance between users and health personnel to restore a relationship of trust between parties, physical barriers and appropriate architectural measures. Implications for Nursing Management Comprehensive approaches can represent an effective strategy to counteract workplace violence.

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

“…Also directing any interventions towards the younger and inexperienced nurses, who are the most vulnerable and the most exposed to violence (Gillespie, Gates, Miller, & Howard, 2010). Investing in physical barriers and adopting appropriate architectural measures is an effective strategy (Martinez, 2016 2002) and national guidelines (Kahveci, Yasar, Baser, Koc, & Ozkara, 2017;Wiskow, 2003), indicate useful strategies for implementing these wide-ranging interventions. Finally, the cross-sectional nature of this study allowed for the detection of significant associated factors but did not permit a definitive investigation of causality.…”

Section: Ers (American Organization Of Nurse Executives; Emergency Numentioning

confidence: 99%

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Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

et al. 2019

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“…It is important for workplaces to adopt evidence‐based interventions (e.g. consumer/patient risk assessments, staff education and training, aggression/violence management teams) that can enhance staff safety within the healthcare environment in such a way that it limits violence against healthcare workers (Hills & Joyce ; Martinez ; Morphet et al ). In addition, increasing the visibility and awareness of these issues and building healthcare worker resiliency, through approaches like trauma‐informed self‐care, can further lower BO and STS (Beattie et al ; Dzau et al ; Salloum et al ).…”

Section: Discussionmentioning

confidence: 99%

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

Okoli

Seng

Otachi

et al. 2019

Int J Mental Health Nurs

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Compassion satisfaction (CS) among healthcare professionals is a sense of gratification derived from caring for their suffering patients. In contrast, compassion fatigue, often a consequence of burnout (BO) and secondary traumatic stress (STS), is detrimental to healthcare professionals' productivity and patient care. While several studies have examined CS, BO, and STS among healthcare professionals, the majority have assessed samples in specific disciplines. However, the comparative differences in these factors by discipline or work setting are not well known. The aims of this study were to examine the differences in CS, BO, and STS by discipline and work setting, and to assess demographic, work-related, and behavioural factors associated with these outcomes. An electronic survey was administered (N = 764) at a large academic medical centre in the southeast United States. Questions elicited demographic variables, workrelated factors, behavioural/lifestyle factors, experience with workplace violence, and the Professional Quality of Life Scale. Findings of the study determined that the rates of CS, BO, and STS vary across healthcare disciplines and work settings. Demographic, work-related, behavioural, and work setting (i.e., experience of workplace violence) factors were differentially associated with experiences of CS, BO, and STS. The results of the study suggest two potential areas for research, specifically workplace violence and sleep quality as a means of further understanding reduced CS and increased BO and STS among healthcare workers. These findings have important implications for future research and policy interventions to enhance healthcare workers' health and safety.

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“…Workplace violence (WPV) in healthcare settings has been drawing attention for over 20 years [2,[4][5][6][7][8] and has been reported in many places, including Europe [9], Asia [10][11][12], the U.S. [13], and the Middle East [14]. According to a recent review, the prevalence of WPV against healthcare workers was higher in Asian and North American countries than that in other countries [15].…”

Section: Introductionmentioning

confidence: 99%

Workplace Violence and Its Effects on Burnout and Secondary Traumatic Stress among Mental Healthcare Nurses in Japan

Kobayashi

Ishida

et al. 2020

IJERPH

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Workplace violence (WPV) in healthcare settings has drawn attention for over 20 years, yet few studies have investigated the association between WPV and psychological consequences. Here, we used a cross-sectional design to investigate (1) the 12-month prevalence of workplace violence (WPV), (2) the characteristics of WPV, and (3) the relationship between WPV and burnout/secondary traumatic stress among 599 mental healthcare nurses (including assistant nurses) from eight hospitals. Over 40% of the respondents had experienced WPV within the past 12 months. A multivariate logistic regression analysis indicated that occupation and burnout were each significantly related to WPV. Secondary traumatic stress was not related to WPV. Our results suggest that WPV may be a long-lasting and/or cumulative stressor rather than a brief, extreme horror experience and may reflect specific characteristics of psychological effects in psychiatric wards. A longitudinal study measuring the severity and frequency of WPV, work-and non-work-related stressors, risk factors, and protective factors is needed, as is the development of a program that helps reduce the psychological burden of mental healthcare nurses due to WPV. healthcare settings occurs in psychiatric departments, emergency services, polyclinics/waiting rooms, and geriatric units [8].According to a review of WPV in psychiatric wards over the past 20 years, studies of WPV have examined mainly its occurrence rate, risk assessment, and risk management; fewer investigations have assessed the physical and psychological consequences of WPV [2]. WPV may cause not only physical injuries but also psychological impacts, resulting in higher rates of fear or anxiety, anger, insecurity, depression, emotional exhaustion, suicidal thoughts, post-traumatic stress symptoms, guilt, self-blame, and shame [2,8]. The consequences of WPV include decreased job satisfaction, increased intent to leave the organization, and lowered health-related quality of life [2].WPV and its consequences among nurses in Japan have been described [10,[16][17][18][19][20]. Of respondents to previous surveys, 33-47% of the nurses had experienced WPV during the prior 12 months [16][17][18]. The proportion of nurses who experienced physical aggression and verbal abuse was significantly high in psychiatric wards [16]. Another study showed that nurses who had encountered verbal abuse or violence by patients in psychiatry departments had experienced severe psychological impacts such as secondary traumatic stress and low satisfaction with family support [10]. The characteristics of WPV itself in Japan have been evaluated, but few studies have examined the psychological effects of WPV in detail.Burnout is defined as a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed [21]. It is characterized by three dimensions: feelings of energy depletion or exhaustion; increased mental distance from one's job or feelings of negativism or cynicism related to one's job; and reduced pro...

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Managing Workplace Violence With Evidence-Based Interventions: A Literature Review

Cited by 76 publications

References 15 publications

Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

Workplace Violence and Its Effects on Burnout and Secondary Traumatic Stress among Mental Healthcare Nurses in Japan

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