Mapping last mile logistics in Spain

Lorenzo-Espejo, Antonio; Muñuzuri, Jesús; Gardrat, Mathieu; Toilier, Florence

doi:10.1016/j.trpro.2024.03.020

Transportation Research Procedia

2024

DOI: 10.1016/j.trpro.2024.03.020

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Mapping last mile logistics in Spain

Antonio Lorenzo-Espejo,

Jesús Muñuzuri,

Mathieu Gardrat

et al.

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2024

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Exploring the correlation between courier workload, service density and distance with the success of last-mile and first-mile reverse logistics

Lorenzo-Espejo,

Muñuzuri,

Onieva

et al. 2024

Cent Eur J Oper Res

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Given the recent surge in online sales, particularly accentuated by the health crisis in 2020 and 2021, companies operating in the retail sector have increasingly recognised the importance of business-to-consumer (B2C) distribution. Consequently, last-mile logistics optimization has garnered increased attention in both academic and industry contexts. In this study, we examine the relationship between the workloads of couriers and their proficiency in executing assigned services in a B2C last-mile and first-mile reverse logistics environment. Additionally, we evaluate the connection between service density in an area and the distance between warehouses and service points with completion rates among couriers. By analysing a dataset corresponding to the deliveries and collections made in Madrid in 2021, we identify significant and moderate correlations between the couriers’ workloads and service completion rate. It should be noted that the correlations of completion rate with distance and visit frequency to each area are weak, yet statistically significant.

show abstract

Exploring the correlation between courier workload, service density and distance with the success of last-mile and first-mile reverse logistics

Lorenzo-Espejo,

Muñuzuri,

Onieva

et al. 2024

Cent Eur J Oper Res

View full text Add to dashboard Cite

show abstract

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Mapping last mile logistics in Spain

Cited by 1 publication

References 8 publications

Exploring the correlation between courier workload, service density and distance with the success of last-mile and first-mile reverse logistics

Exploring the correlation between courier workload, service density and distance with the success of last-mile and first-mile reverse logistics

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