Mapping the Nexus between Sustainability and Digitalization in Tourist Destinations: A Bibliometric Analysis

Archi, Youssef El; Benbba, Brahim; Zhu, Kai; Andaloussi, Zineb El; Pataki, László; Dávid, Lóránt Dénes

doi:10.3390/su15129717

Cited by 18 publications

(9 citation statements)

References 119 publications

(116 reference statements)

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“…Adding to the above, our paper's conceptual underpinnings, combined with Troise and Camilleri's [68] study on digital media in corporate communication, showcase a sophisticated expansion of digital strategy applications. Troise and Camilleri discuss the effectiveness of digital platforms in expanding stakeholder engagement and CSR communication in various sectors, whilst our study focuses on applying these digital strategies to the tourism industry, with the specific aim of improving accessibility for individuals with disabilities.…”

Section: Conclusion: Contribution Limitations and Future Research Dir...mentioning

confidence: 89%

Digital Inclusivity: Advancing Accessible Tourism via Sustainable E-Commerce and Marketing Strategies

Theofanous,

Thrassou,

Uzunboylu

2024

Sustainability

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In the fast-paced digital economy, stakeholders across regions, industries and organisational typologies are recognising the growing significance of adopting customer-centric digital strategies. Inexorably, this necessitates the comprehension of consumer behaviours across a diverse customer spectrum, including individuals with disabilities (PwD). In this context, the present expert-driven conceptual research examines tourism digital sustainability and inclusion and elucidates the role of tourism e-commerce platforms in promoting a barrier-free digital environment for PwD and creating a more inclusive and sustainable online marketing landscape. The findings highlight the need for ongoing evaluation and improvement of the user experience to achieve satisfaction, loyalty and stakeholder engagement, as well as the factors in need of consideration towards a barrier-free and sustainable e-commerce environment. Further research could explore the assessment of the framework presented here in a practical context towards implementation to uncover its strengths and limitations.

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Section: Conclusion: Contribution Limitations and Future Research Dir...mentioning

confidence: 89%

Digital Inclusivity: Advancing Accessible Tourism via Sustainable E-Commerce and Marketing Strategies

Theofanous,

Thrassou,

Uzunboylu

2024

Sustainability

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“…Historical and cultural heritage, high degree of urbanisation and dynamics of population growth as a carrier of culture favourably affect the development of tourism. To date, in Turkestan city, one of the main and popular tourist destinations of the Silk Road, in 2021 in the buffer zone of the cultural reserve Azret-Sultan on an area of 20.5 hectares the largest in Central Asia multifunctional tourist complex Keruen-Saray was opened, where more than 4 thousand permanent jobs were created (Nurmukhamedova and Myrzakhan, 2023;El Archi et al, 2023a, 2023b, 2023d. The development of the Great Silk Road will undoubtedly have a positive impact on the economy, tourism, community life, job creation, infrastructure development, etc.…”

Section: Methodsmentioning

confidence: 99%

Socio-Economic Significance of Tourism Development on the Great Silk Road (Kazakhstan Section)

MOLDAGALIYEVA,

AKTYMBAYEVA,

ISSAKOV

et al. 2024

GTG

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The Great Silk Road is a historical place for Kazakhstan, promoting mutual understanding and peace between peoples, connecting cultures, developing tourism, trade and business. Therefore, a comprehensive study of the tourism and recreational potential of the sites of the Kazakhstan section of the Great Silk Road, the socio-economic significance of tourism development and tourism attractiveness is very important. The purpose of this study was to determine the socio - economic significance of tourism development in the Kazakhstan section of the Great Silk Road. In the study of tourism and recreational resources of the Great Silk Road, the methods of analysing the theoretical basis, studying statistical data and questionnaires were used comprehensively. As a result, the socio-economic significance of tourism development in Kazakhstan, favourable socio-cultural impact of the Great Silk Road in connection with improving the welfare of the population of the territory, increasing the flow of tourists, income from the tourism industry and improving infrastructure was revealed. The survey showed that 40.9 % of respondents rated the level of satisfaction with transport infrastructure from 5 points to 3 points. 34.1 % of respondents rated the quality of roads as 4 points and 13.6 % as 5 points. It was also found that the most visited tourist sites on the Kazakh part of the Great Silk Road in recent times are the mausoleum of Khoja Ahmed Yasawi, Otrar State Archaeological Museum-Reserve, mausoleum of Aisha Bibi and Karakhan. Thus, it was proposed to form an information base of tourist sites of the Kazakhstan part of the Great Silk Road, to attract qualified personnel in the ser vice sector, to popularise tourist sites by improving Internet resources, advertising and shooting feature films.

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“…), to evaluate the efficiency of already existing ones, to reveal problems and to find possible solutions to eliminate them, and even to predict possible damage created by tourists at the destination [27,[29][30][31]. All this helps to improve the destination by predicting visitors' behavior to better satisfy tourists' needs [32].…”

Section: How Is Vr Used In Tourism?mentioning

confidence: 99%

The Theoretical Background of Virtual Reality and Its Implications for the Tourism Industry

Polishchuk¹,

Bujdosó

Archi

et al. 2023

Sustainability

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Fueled by the Internet and artificial intelligence, virtual tourism represents an innovative integration of advanced technologies within the tourism industry. The 360 degree panoramic video has emerged as the most prevalent form of virtual tourism both domestically and internationally, owing to its affordability, ease of use, and mild impact. Nevertheless, the advent and proliferation of virtual reality (VR) has unlocked new opportunities in the tourism sector, as VR offers enhanced immersion and a more authentic user experience. Although VR is already employed in various capacities within the industry, it holds the potential to elevate virtual tourism to unprecedented heights. Diverging from prior research, this study examines virtual tourism as a distinct category of tourism that may materialize in the future. A focus group interview and a survey involving 243 respondents were conducted to gauge individuals’ receptiveness to virtual tourism. Participants responded to questions regarding their travel habits and their perceptions of virtual tourism. Data analysis revealed concerns surrounding the technological aspects of virtual tourism: over 20% of respondents were entirely unfamiliar with VR, and a mere 17% utilized the technology. A larger proportion, nearly 40%, lacked awareness of VR’s application in the tourism industry, and only 11.20% had personal experience with it. Concurrently, the Likert scale indicated that respondents recognized the advantages of virtual tourism in comparison to traditional travel, but they expressed skepticism about the technological advancements. Overall, most respondents displayed curiosity and a willingness to explore virtual tourism. These findings hold significant implications for both theoretical understanding and practical implementation within the tourism industry.

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Mapping the Nexus between Sustainability and Digitalization in Tourist Destinations: A Bibliometric Analysis

Cited by 18 publications

References 119 publications

Digital Inclusivity: Advancing Accessible Tourism via Sustainable E-Commerce and Marketing Strategies

Digital Inclusivity: Advancing Accessible Tourism via Sustainable E-Commerce and Marketing Strategies

Socio-Economic Significance of Tourism Development on the Great Silk Road (Kazakhstan Section)

The Theoretical Background of Virtual Reality and Its Implications for the Tourism Industry

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