Measuring Supply Chain Performance as SCOR v13.0-Based in Disruptive Technology Era: Scale Development and Validation

Abstract

Background: Supply chain performance measurement is an integral part of supply chain management today, as it makes many critical contributions to supply chains, especially for companies and supply chains to identify potential problems and improvement fields, evaluate the efficiency of processes, and enhance the health and success of supply chains. The purpose of this study is to contribute to future research and practical applications by presenting a more standard, comprehensive, and up-to-date measurement scale developed based on the SCOR model version 13.0 performance measures in the disruptive technology era. Methods: The study was performed in seven stages and the sample size consists of 227 companies for pilot data and 452 companies for the main data. The stages comprise item generation and purification, exploratory factor analysis for the pilot study and main study, confirmatory factor analysis for the main study, convergent, discriminant, and nomological validity appraisal, and investigation of bias effect. Results: The scale was developed and validated as a five-factor and thirty-one item structure. Conclusions: Some key trends and indicators must be followed today to perceive the landscape of future supply chains. This measurement scale closely follows the future supply chains. Additionally, the findings have been confirmed by the contributions of disruptive technologies and the conceptual structure of supply chain management.