Measuring Value Creation in Social Enterprises

Grieco, Cecilia; Michelini, Laura; Iasevoli, Gennaro

doi:10.1177/0899764014555986

Cited by 132 publications

(83 citation statements)

References 20 publications

(20 reference statements)

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“…The above is intrinsically related to the multiplicity of methodological proposals for impact assessment and their heterogeneity in terms of the type of data they use, the kind of impacts they consider, the complexity of the model, and whether they are general or sector-specific [36]. A more general categorization of models for SIA is that proposed by Bengo and colleagues [37], which classifies them in three groups: a) those that offer a synthetic measure of impact, b) those focused on processes leading to impacts (e.g., input-output-outcome-impact) and c) those derived from the balanced scorecard.…”

Section: Conceptualization and Challenges Of Impact Measurement And Amentioning

confidence: 99%

Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry

et al. 2020

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The objective of this study is to explore empirically the dimensions that generate high impact in the finance industry to better understand its contribution from a Corporate Social Responsibility (CSR) perspective. We analyze data concerning impacts of finance sector firms certified by B Corp in order to identify the combinations that are necessary and/or sufficient to obtain a recognition of their high impact generation. The methodology followed to identify the impact dimensions is fsQCA, (fuzzy set Qualitative Comparative Analysis), a qualitative comparative analysis method applied to a sample of finance firms (n-181). The results indicate that financial sector firms exhibited four combinations focusing on different impact dimensions. Specifically, the first route indicates that a high degree of focus on customers and communities is sufficient to obtain a high impact score. The second path signals that the combination of the impacts on customers and corporate governance could lead to the same result, while in the third pathway the focus would be on the employees. Finally, the fourth route indicates that some financial firms focus strongly on their communities, corporate governance and their employees, but very weakly on the environmental dimension. Consequently, diverse combinations of CSR dimensions characterize financial sector contributions to impact generation and sustainable development.Sustainability 2020, 12, 2395 2 of 17 particular, the finance industry, related to their corporate sustainability strategies [7]. Thereby, as B Corp firms gain recognition for their high impact on their CSR dimensions, this also represents an opportunity to balance their business activities in order to pursue financial, social and environmental positive contributions [8]. Furthermore, as companies can create an impact in several ways, it is useful for academics and practitioners to analyze the different routes followed by companies in the finance sector certified as high-impact firms, showing which dimensions are relevant for firms. Moreover, to explore these dimensions, we analyze the literature concerning impacts in the finance sector, which has shown an increasing interest in CSR and sustainable development in recent years [9].Therefore, this study aims to study the necessary and/or sufficient combinations of dimensions for the finance industry, in order for them to be recognized for their high impact generation using the B Corp dimensions. The methodology followed was fuzzy-set qualitative comparative analysis (fsQCA), and we analyzed the impact of B-Corp dimensions in a sample based on financial sector firms (n=181) in the B-Corp 2018 database, which includes the scores resulting from the certification process of these firms related to the five dimensions. This exploratory study is the first study analyzing the B Corp database with the fsQCA method, which facilitates the identification of causal relationships within the results [10]. Moreover, it provides useful information for strategic decisions of companies regardin...

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Section: Conceptualization and Challenges Of Impact Measurement And Amentioning

confidence: 99%

Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry

et al. 2020

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“…These limitations are easier to overcome when performance measurement systems use methodologies based on measuring impacts and not on intervention outcomes [7,29,30]. These are mixed methodologies that combine the quantification of impacts with a narrative and dialogue with stakeholders [17,26].…”

Section: The Measurement Of Social Value In the Nonprofit Sectormentioning

confidence: 99%

SROI Methodology for Public Administration Decisions about Financing with Social Criteria. A Case Study

et al. 2020

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The measurement of impacts has been considered one of the best methodologies to evaluate the level of achievement of social entities’ objectives as well as of their contribution to resolving social problems. Those methodologies can guide public policies and subsidies granting, as they help to identify the organizations producing a higher social value, and the effects of their projects. Our research focused on the effectiveness and the efficiency of social entities, measured through their capacity to generate impacts on their stakeholders. The research was realized through the analysis of a case study: the special education center for disabled youths, CEE-SA, in Spain. The social return on investment (SROI) methodology has allowed us to monetarize the social value created for stakeholders through the activity carried out by CEE-SA, and it provides information about the whole value creation process that is generated, for which the analysis and follow-up through the indicators offers a contribution to its management system. This case study can serve as a reference in assessing the management processes of similar entities and can also highlight SROI usefulness for public administrations as an assessment tool for subsidies granted on social criteria. The originality of this research relies on the new SROI methodology provided for the assessment of public financing decisions, especially in a field that remains as under-researched as special education schools.

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“…Theories and models of social impact evaluation are among the most debated issues regarding the theme of social entrepreneurship, mainly since 2011, when the European Commission adopted the Single Market Act II, declaring social economy and social entrepreneurship key elements for social innovation, social cohesion and trust (Millar & Hall, 2012;Grieco et al, 2015;Zamagni et al, 2015).…”

Section: Social Impact Evaluation Of Social Enterprises: What If It Imentioning

confidence: 99%

“…Many methods and tools for assessing the social impact of social enterprises have been developed, but the debate is still open on a number of outstanding issues (Grieco et al, 2015).…”

Section: Aesop / Young Academics Networkmentioning

confidence: 99%

“…Efforts have been made to analyse and catalogue the methodologies used, starting from the perspective of various disciplines and then developing keys of interpretation and homogeneous categories (Grieco et al, 2015;Nicholls, 2015;Zamagni et al, 2015). Scientific papers have approached the complex and fragmented scenario of these methods such as Zamagni et al (2015), describing multiple dimensions and perspectives, and clarifying the most used ones, such as those based on stakeholders' involvement both in the planning of a change and in the evaluation phase, in which tools can include focus groups involving key stakeholders of the change, (e.g.…”

Section: Aesop / Young Academics Networkmentioning

confidence: 99%

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Social Impact Evaluation in Culture-led Regeneration Processes: Reflections on the “Social Return On Investment” Perspective

Ragozino

2018

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Considering that a relevant challenge for social enterprises is to assess their social impacts, this paper approaches this issue by investigating cases that exemplify engagement in cultureled regeneration processes. Assuming the paradigm of 'Complex Urban Landscape' (CUL) as a holistic approach focused on the role of relationships, and conceiving the social enterprise as a hybrid organisation potentially affecting the urban context, the author presents a reflection on one of the most-used and much-debated social impact evaluation methods, the Social Return On Investment (SROI). The research deals with three main challenges: the difficulties in integrating cultural heritage as commons within urban planning and practices; the potential role of social enterprises to transmit cultural value through experiences of culture-led regeneration processes; and the exigencies of planning and developing social impact evaluation capable of critically observing and narrating the theory of change proposed by social enterprises.

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Measuring Value Creation in Social Enterprises

Cited by 132 publications

References 20 publications

Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry

Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry

SROI Methodology for Public Administration Decisions about Financing with Social Criteria. A Case Study

Social Impact Evaluation in Culture-led Regeneration Processes: Reflections on the “Social Return On Investment” Perspective

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