Migration and Mobility in HCI: Rethinking Boundaries, Methods, and Impact

Sabie, Dina; Talhouk, Reem; Dedeoglu, Cansu E.; Maitland, Carleen; Wulf, Volker; Yafi, Eiad; Sabie, Samar; Almohamed, Asam; AbuJarour, Safa’a; Louvier, Kahina Le; Hussain, Faheem; Ahmed, Syed Ishtiaque

doi:10.1145/3411763.3441352

Cited by 19 publications

(5 citation statements)

References 25 publications

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“…In reality, building community relationships and trusted networks, as well as training community researchers, takes time. The work of relationship building is not always easily fundable because grantors often seek direct research activities when writing the budget justification, as previously reported in (Leal et al, 2021;Sabie et al, 2021). These realities make it difficult to find the balance between meeting the expectations of the academic profession and taking the time, care, and costs needed to build rich international partnerships.…”

Section: Discussionmentioning

confidence: 99%

“…In this paper, we present this study as it unfolded. Our work contributes to existing methodological reflections and calls for more sharing of research experiences in a range of fields: primarily refugee studies, information science, education; and, additionally, technology and development studies, such as Human-Computer Interaction (HCI) and adjacent research fields, with a focus on refugee experiences where digital tools are both studied and used in research (Sabie et al, 2021(Sabie et al, , 2022Talhouk et al, 2018Talhouk et al, , 2019. Existing calls include the need for transparency, local partnership, trust building, and researcher reflections on their own practice (Leal et al, 2021;Talhouk et al, 2018Talhouk et al, , 2019Yerousis et al, 2015).…”

Section: Introductionmentioning

confidence: 98%

See 1 more Smart Citation

Introduction to the Minitrack on Disaster Information, Resilience, for Emergency and Crisis Technologies

Dugdale,

Sakurai,

Negre

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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This methodological paper discusses the ethical and power-based implications of conducting remote and participatory research in a refugee camp in Malawi. This community-engaged project focused on education and technology. Half of the research team lives in Canada and half in the Dzaleka RefugeeCamp. This paper reflects on this study, with a focus on remote partnership, team building with community researchers, and the use of digital tools to coordinate and manage data collection and analysis. We also identify where ethics and power are both disrupted and affirmed through participatory activities.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 98%

Introduction to the Minitrack on Disaster Information, Resilience, for Emergency and Crisis Technologies

Dugdale,

Sakurai,

Negre

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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“…ICT4D studies the potential of ICT to assist the self-help and development of refugees' livelihoods in host countries (Bock et al, 2020;Schreieck et al, 2017a). HCI also has a research stream on ICT and development that deals with refugee and migrant experiences (Sabie et al, 2021). Information Systems investigates the use of ICT by refugees.…”

Section: State Of the Art: Ict Use By Refugees And Designing For Soci...mentioning

confidence: 99%

Technology, Power, and Social Inclusion: Afghan Refugee Women’s Interaction with ICT in Germany

Schelenz

2023

IJIDI

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Afghan refugee women settle in Germany to escape persecution by militant groups and social marginalization in Afghanistan, among other things. They face challenges in Germany, such as language barriers, demanding bureaucratic requirements from German administrations, and discrimination. Academic and public discourses promote the information and communication technologies (ICT)-enabled social inclusion of refugees into the host society. ICT is widely seen as an essential tool to support refugees. Against this backdrop, this paper presents a focus group study with 14 Afghan refugee women in Germany to understand their experiences with technology: How do Afghan refugee women in Germany experience ICT? What structural factors influence their interaction with technology? What are the design features in an application that can support their settlement in Germany? This paper uses a critical perspective inspired by Black feminist theory to foreground the dynamics of power in Afghan refugee women’s experiences with ICT. The analysis reveals significant barriers to the participation of Afghan refugee women in German digital society, like digital illiteracy and the need for safety and privacy, making accessing technology difficult. Designs of ICT that may benefit Afghan women offer audio messages instead of text, real-time assistance, intuitive commands, and registration without an email address. Apart from the analysis of Afghan refugee women’s interaction with technology in German society, this paper reflects on the German migration management infrastructure and its potential to adapt more to the communication practices of refugees, including offering in-person services for Afghan refugee women.

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“…Previous research on technology design has addressed several application areas related to refugees, including navigating new language and cultural resources (Brown and Grinter, 2016;Duarte et al, 2018), finding resources upon arriving a new country (Noyman et al, 2017), and accessing health care (Talhouk, Mesmar, et al, 2016). Three recent international workshops focused on human-computer interaction and refugees identified areas where digital technology design can make contributions, including access to healthcare and education services specifically for refugees, supporting refugees during their journeys to safety, and their integration into host countries (Sabie et al, 2021;Talhouk, Ahmed, et al, 2016;Talhouk et al, 2018). Furthermore, the workshops resulted in a set of design guidelines that include continuously re-evaluating research scope, contributing to broader refugee agenda at the local, national, and international levels, and building in flexibility and time for trust-building into the research plan (Talhouk et al, 2018).…”

Section: Related Work: Designing Interactive Technologies With and Fo...mentioning

confidence: 99%

“…, 2016b). Three recent international workshops focused on human-computer interaction and refugees identified areas where digital technology design can make contributions, including access to healthcare and education services specifically for refugees, supporting refugees during their journeys to safety, and their integration into host countries (Sabie et al. , 2021; Talhouk et al.…”

Section: Related Work: Designing Interactive Technologies With and Fo...mentioning

confidence: 99%

Structural accessibility barriers and service gaps facing refugees with disabilities in the United States

Hamidi

Karachiwalla

2022

JET

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PurposeThe purpose of the scoping study was to understand the experiences of refugees with disabilities and their families in the US from expert service-provider perspectives, including gaps in resources and services. The authors also investigated challenges and opportunities for technology intervention in this space.Design/methodology/approachThe authors conducted semi-structured interviews with six experts who serve refugees in the United States. The authors asked them about the experiences of refugees with disabilities and their families and inquired into challenges and opportunities for technology access for this population.FindingsThe authors found that refugees and their families are significantly impacted by disabilities and mental health challenges. Additionally, while refugees have access to resources and services, they face a number of structural barriers, including the need to navigate a complex healthcare system, geographic placements that sometimes make it difficult to access employment or healthcare services, and issues with accessing public transit.Research limitations/implicationsThe main limitation of the current study is that the authors did not collect data directly from refugees with disabilities.Practical implicationsThe authors offer several directions for practical improvements based on the findings, including improving structural support for refugees with disabilities and incentivizing health care providers utilizing more culturally aware language services.Originality/valueWhile the number of refugees worldwide has doubled in the past decade and there is consensus that a significant number of refugees experience disabilities and mental health challenges, few projects have looked into the technology needs of refugees with disabilities. The exploratory study provides population-level insights on the experiences and accessibility barriers of refugees with disabilities in the United States.

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Migration and Mobility in HCI: Rethinking Boundaries, Methods, and Impact

Cited by 19 publications

References 25 publications

Introduction to the Minitrack on Disaster Information, Resilience, for Emergency and Crisis Technologies

Introduction to the Minitrack on Disaster Information, Resilience, for Emergency and Crisis Technologies

Technology, Power, and Social Inclusion: Afghan Refugee Women’s Interaction with ICT in Germany

Structural accessibility barriers and service gaps facing refugees with disabilities in the United States

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