With the rapid development of the internet, the number of offline customers in the bank branches decreases, and the existing layout of branches leads to the increase of operation cost, which has an impact on the sustainable operation of commercial banks. Adjusting and optimizing the layout of the physical branches of commercial banks can not only reduce the operation cost of banks and avoid the waste of resources, but is also crucial to the sustainable operation of commercial banks. First, an evaluation index system (deposit; loan; number of vouchers; maintenance, establishment, and modification of customer information; number of counter transactions) is constructed to reflect the operation performance of bank branches. Second, the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) is used to rank the bank branches. Then, a combination of factor analysis and assignment method is used to identify redundant bank branches. Last, cluster analysis is used to find alternative schemes of redundant bank branches. Finally, Shaanxi Rural Credit Cooperatives Union in Hanzhong, Shaanxi Province, China is selected for empirical analysis. The results show that: four redundant bank branches are identified, and alternative combination schemes of the redundant bank branches are determined. The redundancy identification method in this paper is helpful for commercial banks to allocate various resources rationally and reduce operation cost, so as to ensure the sustainable operation of commercial banks. ). Faced with the challenges of internet, it has become an urgent problem for commercial banks to adjust and reconfigure the existing bank branches that cannot adapt to the development of the new economy.Due to the rapid development of the internet, the layout of China's commercial banks' branches has not been adjusted and optimized in time, resulting in a serious decline in the business of physical branches and an increase in the overall operating costs, which poses a serious threat to the sustainable operation of commercial banks. Under the strategy of sustainable development, commercial banks must solve the following problems: how to identify redundant bank branches, how to achieve the same operation performance when eliminating redundant branches, and how to make the limited resources of commercial banks play their maximum economic and social benefits. In addition, the optimized layout plan of eliminating redundant bank branches can significantly reduce operating costs and improve the overall performance of banks [1], so that commercial banks can better fulfill their economic responsibilities to shareholders and investors [2,3]. Furthermore, eliminating redundant bank branches will also reduce the energy consumption and emissions of the operation of physical branches, which will help commercial banks fulfill their environmental responsibilities. Therefore, identifying and eliminating redundant bank branches can enable commercial banks to achieve sustainable economic, environmental and social development, and p...