Mobile phone messaging reminders for attendance at scheduled healthcare appointments

Car, Josip; Gurol‐Urganci, Ipek; Jongh, Thyra de; Vodopivec‐Jamšek, Vlasta; Atun, Rifat

doi:10.1002/14651858.cd007458

Cited by 31 publications

(8 citation statements)

References 82 publications

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“…Existing reviews have focussed on specific topics. A review of randomised controlled trials of text message reminders for appointments found small benefits and a review of the effect of test notification by text message found insufficient evidence to determine if there were benefits [9],[10]. Rapid advances in technology mean that it is now less relevant to conduct reviews focussing on specific devices (e.g., PDAs or hand-held computers [11]).…”

Section: Introductionmentioning

confidence: 99%

The Effectiveness of Mobile-Health Technologies to Improve Health Care Service Delivery Processes: A Systematic Review and Meta-Analysis

et al. 2013

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Section: Introductionmentioning

confidence: 99%

The Effectiveness of Mobile-Health Technologies to Improve Health Care Service Delivery Processes: A Systematic Review and Meta-Analysis

et al. 2013

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“…Dropout from the continuum of maternal health services is one of the ine ciencies in the healthcare system due to the cost generated by failure to attend health care (underutilization of equipment and personnel) and delayed diagnosis and treatment, which might have contributed to the higher maternal morbidity and mortality [14][15][16].…”

Section: Introductionmentioning

confidence: 99%

Predictors of dropout from maternal continuum of care in Ethiopia: evidence from the 2016 population-based health survey

Boltena¹,

Mohamedsanni²,

Asamoah³

et al. 2020

Preprint

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IntroductionIntegrated primary health care service provided by skilled birth attendants is linked to safe childbirth and postnatal care, vitally improves maternal, newborn, and child health outcomes. Despite a significant reduction in maternal and neonatal mortality in Ethiopia, low maternal service utilization, and dropout from the maternal continuum of care continues to be a major challenge. Therefore, this study aimed to investigate the individual and community predictors of dropout from the maternal continuum of care in Ethiopia.MethodsWe used data from the 2016 Ethiopian demographic and health survey (EDHS). Women who had a birth in the 5 years preceding the survey were included. Dropout from the maternal continuum of care was the outcome of this study. This includes, attending less than four antenatal care visits (<4 ANC), a dropout from skilled birth attendance (SBA) after having 4 or more ANC, and dropout from postnatal care (PNC) after having SBA. Multilevel logistic regression analysis was employed. The mixed effect and variation in the outcome were expressed by the intracluster correlation coefficient (ICC).ResultsHigher dropouts from SBA to PNC (85%) and from ≥4 ANC to SBA (43.4%) in the maternal continuum of care were observed. Women from the poorest wealth quantile (AOR=2.31,95% CI 1.69,3.16), not covered by health insurance (AOR=1.44, 95% CI, 1.01,2.06), and residing in a community with high poverty (AOR=1.28,95% CI, 1.01,1.63) were more likely to attend inadequate ANC. On the other side, distance from a health facility (AOR=1.45, 95% CI, 1.12,1.88), lower community media exposure (AOR=1.6, 95% CI, 1.14,2.23) and rural residency (AOR=3.03, 95% CI, 1.75,5.26) were associated with dropout from SBA after attending ANC visits. Living in Somali, Harari, and Dire Dawa significantly associated with drop out from the PNC after SBA.ConclusionThe pattern of dropout from the maternal continuum of care was higher in Ethiopia. Maternal education, wealth index, community media exposure, and distance from a health facility were the factors associated with dropouts from the maternal continuum of care. Home care strategies and contextual understanding of the barriers to the PNC service is needed.

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“…Failure to attend maternal health services are an intractable challenge to the health-care system in low and middle-income countries [13]. Missed appointment have caused inefficiency in the health-care system due to the cost generated by non-attendance (underutilization of equipment and personnel) and delayed diagnosis and treatment, which might have contributed to the higher maternal morbidity and mortality [13][14][15].…”

Section: Introductionmentioning

confidence: 99%

Effect of enhanced reminders on postnatal clinic attendance in Addis Ababa, Ethiopia: a cluster randomized controlled trial

Kebede

Ajayi

Arowojolu

2019

Global Health Action

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Background: Failure to attend maternal health services is an intractable challenge for the health-care system in low-and middle-income countries. The use of technology for reminding patients about their appointments has been demonstrated to be an effective (future) tool toward increased health care services utilization in developing countries, such as Ethiopia. Objective: We aimed to investigate the effect of enhanced reminders on postnatal care attendance versus usual care (notification of an appointment at discharge). Methods: The study was a cluster randomized controlled trial: out of eligible 86 health centers, 16 health centers in Addis Ababa (AA) were randomized to either the intervention (8) or the control (8) groups; with a total of 350 mothers equally randomized into each arm. Mothers in the intervention group received the SMS (short message service) or a voice call reminder at 48 and 24 hours before the due postnatal appointment, whereas the control group received only the usual notification of appointments provided by health professionals at discharge from the ward following delivery. We recruited participants on wards after delivery at discharge and followed them up to 6 weeks. This study's primary outcome was postnatal visit compliance. Our assessment consisted of a two-level bivariate and a multivariate ordinal logistic regression analysis. Results: The majority (97.7%) of the participants completed the study; 173(98.9%) of women in the intervention group and 169 (96.5%) of women in the control group. There was a statistically significant difference in postnatal care (PNC) compliance among women who were in the intervention versus the control group (p-value = 0.005). Higher odds of postnatal compliance was observed among the intervention group (AOR:2.98, 95% CI 1.51-5.8). Conclusions: Mobile phone reminders were effective in terms of enhancing adherence to PNC appointments. This indicates integration of mobile phone reminders in postnatal care could improve postnatal appointment compliance.

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Mobile phone messaging reminders for attendance at scheduled healthcare appointments

Cited by 31 publications

References 82 publications

The Effectiveness of Mobile-Health Technologies to Improve Health Care Service Delivery Processes: A Systematic Review and Meta-Analysis

The Effectiveness of Mobile-Health Technologies to Improve Health Care Service Delivery Processes: A Systematic Review and Meta-Analysis

Predictors of dropout from maternal continuum of care in Ethiopia: evidence from the 2016 population-based health survey

Effect of enhanced reminders on postnatal clinic attendance in Addis Ababa, Ethiopia: a cluster randomized controlled trial

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