Mobile Website Use and Advanced Researchers: Understanding Library Users at a University Marine Sciences Branch Campus

Markland, Mary; Rempel, Hannah; Bridges, Laurie

doi:10.6017/ital.v36i4.9953

Cited by 4 publications

(2 citation statements)

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“…The development of responsive website design was identified as a growing trend in offering these popular services (Liu and Briggs, 2015). Recent scholarship on the nature of advanced users' needs in mobiles has reported trends in graduate student access (Markland, Rempel, and Bridges, 2017).…”

Section: Mobile Digital Access Design Use and Adoption In Librariesmentioning

confidence: 99%

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Diverse mobile users: the development of library experts

Hahn

2019

RSR

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Purpose The purpose of this paper is to undertake a formative evaluation of growth over time that would demonstrate diverse library users’ development as they interact with mobile digital library services. Design/methodology/approach This paper incorporated a server log analysis to evaluate first, the location of users. To study the nature of diverse user development, users from unique locations were identified and tracked over several years. The type of growth that this paper analyzes is the development of a library user from the beginning stages of use into one who is more experienced. For the purposes of this paper, the authors define library experts as experienced library users. These are users who have come back to the library over multiple sessions of learning and branched out into multiple areas of library functionality and services. Findings The findings of modular mobile use over time suggest that, while over half of users only utilized one module, 39 per cent of all users accessed more than one module. This formative approach to assessing student library engagement suggests alternative metrics for assessing outreach and distance learning. Originality/value The underlying departure point for this study is that formative models may introduce descriptive data valuable to the learning analytics toolkit. The library research literature on learning analytics, and perhaps library service offerings that support learning, may gain additional value by attending to students’ formative development as they interact with library resources. Describing the way in which mobile app users develop can yield insights about learning over time, both on campus and at a distance.

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Section: Mobile Digital Access Design Use and Adoption In Librariesmentioning

confidence: 99%

“…Recent scholarship on the nature of advanced users' needs in mobiles has reported trends in graduate student access (Markland et al, 2017).…”

Section: Development Of Library Expertsmentioning

confidence: 99%

Diverse mobile users: the development of library experts

Hahn

2019

RSR

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A systematic literature review on the use of mobile phones to access library services and resources: challenges and benefits

Safdar,

Ur Rehman,

Yousaf

et al. 2023

GKMC

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Purpose This paper is a systematic review that aims to collect and review studies on library users’ smartphone use to access library services and resources. Another objective of the systematic review is to identify the challenges and benefits (reported in the reviewed literature) regarding using smartphones to access library resources and services. Design/methodology/approach The researchers searched the relevant literature from four databases: Scopus, Library and Information Science Technology Abstracts, Web of Science and Google Scholar. A total of 20 studies were selected, out of the 2,416 retrieved titles, for review in light of the PRISMA guidelines. This systematic review also used the quality assessment guidelines of Boynton and Greenhalgh (2004), to analyze the quality of the publications reviewed in the study. Findings The results highlighted that library users used smartphones to access a wide range of library services, including directions help, fresh arrivals, library news notifications, room and course reservations, library account management, circulation and the Online Public Access Catalogue (OPAC). The libraries offered their users multiple mobile-supported services related to searching for resources and account management. The challenges, as well as the benefits associated with the use of smartphones for accessing and using library services, have also been reported. Most reviewed studies scored high (9–13 out of 13) in the quality assessment. Research limitations/implications This research has some limitations. First, only the English-language research studies were included in the review. Therefore, it is possible that a significant study conducted in a language other than English was missed. Second, researchers performed a comprehensive search to collect the maximum number of relevant studies; there is a chance that an important study was missed during the search and retrieval process. Practical implications This research fills the research gap by advancing the literature on mobile device use for accessing library services and resources. The findings might help library professionals understand the current trends in accessing library services through smartphones. This also helps them plan the latest mobile-supported library services to meet the ever-changing demands of library users. Policymakers could also benefit from this research, as it could help them understand current trends in library services and facilitate them in making appropriate policies, funding allocations and implementing mobile services in libraries. Social implications The researchers found that the use of mobile phones to access library services and resources impacts society in a discernible way. It provides a rich environment as users access a wide range of library services, including directions help, fresh arrivals, library news notifications, room and course reservations, library account management, circulation and the OPAC without any hindrances or hurdles. Originality/value This is the first review, to the best of the authors’ knowledge, that has systematically collected and reviewed the literature on the topic under study. This study also shares the theoretical and practical implications of the research and future research directions for researchers.

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No Budget, No Barriers

Kretz

Blydenburgh

2019

Advances in Library and Information Science

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This chapter provides a roadmap for Twitter use by academic libraries at a branch, remote, or satellite campus. These smaller libraries, operating at a distance from the center of their institution, often face challenges relating to their budget, resources, and status. The use of Twitter can empower a branch to serve their unique populations more effectively, promote engagement within the local community, and establish a presence for the branch within the institution. The authors provide strategies and suggestions for managing Twitter based upon their own experiences while managing the Southampton Campus Library of Stony Brook University Twitter account.

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Mobile Website Use and Advanced Researchers: Understanding Library Users at a University Marine Sciences Branch Campus

Abstract: ABSTRACT

Cited by 4 publications

References 16 publications

Diverse mobile users: the development of library experts

Diverse mobile users: the development of library experts

A systematic literature review on the use of mobile phones to access library services and resources: challenges and benefits

No Budget, No Barriers

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