The authors consider the issue of modeling management decisions from the standpoint of assessing its effectiveness and ensuring the safety of management. The main task is to find a business model that would allow taking into account both criteria of management decisions and efficiency and safety.Transport enterprises are a kind of unique industry. Transport has independent production and participates in the production and economic activities of other industries. The more interesting it is for us to consider the business model in management in a complex multifunctional enterprise. Railway transport in the world is considered the most environmentally friendly and the safest. The development of an effective model, which will be applied for a generally recognized safe transport enterprise, will allow adapting it for any company. To build and form the model, the authors investigate the approaches to the category of "safety" and "public safety", identify the types of public safety characteristic of corporate social responsibility of the enterprise. The authors use the system of effects estimation. It provides the assessment of management decisions in the field of social and environmental responsibility of the Corporation. The practical significance of the study is confirmed by the retrospective analysis of the performance indicators of JSC "Russian Railways". The comparison of these indicators in retrospect helped the authors to identify the stages and trends in the development of the industry, which later became the basis for practical testing of the developed model.