Modeling passengers’ loyalty to public transit in a two-dimensional framework: A case study in Xiamen, China

Sun, Shichao; Duan, Zhengyu

doi:10.1016/j.tra.2019.04.007

Cited by 38 publications

(33 citation statements)

References 43 publications

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“…e reliability analysis showed that Cronbach's alpha of the subjective workload assessment technique (SWAT) was 0.641. Typically, Cronbach's alpha greater than 0.7 is ideal [42], and the value is lower than that. e result may be the cause that the set option of SWAT is a three-point scale, and SWAT only contains three dimensions.…”

Section: Resultsmentioning

confidence: 99%

“…e analytical approach involved in the study contains reliability analysis, validity analysis, and differential analysis. Cronbach's alpha, factor load matrix, the statistic of Kaiser-Meyer-Olkin (KMO) test, and Bartlett's spherical test were used to further identify reliability or validity [42]. As is mentioned above, for the comparison on mental workload, situation awareness and driving behaviour between highaltitude group and low-altitude group, the analysis of variance (ANOVA), which has been used widely for the differential analysis on driver performances was selected [40,43].…”

Section: Materials and Procedurementioning

confidence: 99%

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Effect of High-Altitude Environment on Driving Safety: A Study on Drivers’ Mental Workload, Situation Awareness, and Driving Behaviour

Wang

Yang

et al. 2020

Journal of Advanced Transportation

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This study aims to analyze the effect of high-altitude environment on drivers’ mental workload (MW), situation awareness (SA), and driving behaviour (DB), and to explore the relationship among those driving performances. Based on a survey, the data of 356 lowlanders engaging in driving activities at Tibetan Plateau (high-altitude group) and 341 lowlanders engaging in driving activities at low altitudes (low-altitude group) were compared and analyzed. The results suggest that the differences between the two groups are noteworthy. Mental workload of high-altitude group is significantly higher than that of low-altitude group, and their situation awareness is lower significantly. The possibility of risky driving behaviours for high-altitude group, especially aggressive violations, is higher. For the high-altitude group, the increase of mental workload can lead to an increase on aggressive violations, and the situation understanding plays a full mediating effect between mental workload and aggressive violations. Measures aiming at the improvement of situation awareness and the reduction of mental workload can effectively reduce the driving risk from high-altitude environment for lowlanders.

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Section: Resultsmentioning

confidence: 99%

Section: Materials and Procedurementioning

confidence: 99%

Effect of High-Altitude Environment on Driving Safety: A Study on Drivers’ Mental Workload, Situation Awareness, and Driving Behaviour

Wang

Yang

et al. 2020

Journal of Advanced Transportation

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“…The higher the number of days means the higher the score of loyalty. In recent years, loyalty has gained importance in PT [46,47]. Loyalty is important since the cost of getting new passengers is noticeably higher than the cost of retaining the existing ones when we target increasing the use of PT.…”

Section: Definition 2 (Frequency) Frequency Is the Number Of Boardimentioning

confidence: 99%

Passenger scoring for free-pass promotion in public transportation

Alan¹,

Birant²

2020

Turk J Elec Eng & Comp Sci

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The focus of promotions targeted to increase the use of public transportation concentrates on increasing the attractiveness of it, particularly by decreasing transportation fares. To serve that purpose, this paper proposes a novel passenger scoring model, namely RFLT (recency, frequency, loyalty, and time), for offering a free-pass promotion in public transportation. It presents the comparison results of RFLT and wRFLT (weighted version) using a real-world dataset obtained by a near field communication (NFC) mobile payment application. The experimental results show that the w-RFLT model provides a more balanced score distribution than the RFLT model, and the frequency parameter (F), among four metrics (R, F, L, and T), influences the scoring results the most. The results of this study can be used to establish an efficient policy for increasing public transportation ridership.

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“…Di tambah lagi, ke depan BRT akan terintegrasi dengan konsep future-based service dimana teknologi tersebut mampu memberikan informasi penumpang, kontrol pelayanan, sistem tiket, mengukur performa, dan navigasi bus secara real time [19]. Oleh karena itu, dibutuhkan sebuah kajian awal penerapan aplikasi layanan yang didalamnya memuat aspek financing, kenyamanan, dan traceability [20]. Aspek financing digunakan untuk mempermudah sistem pembayaran yang dilakukan dengan konsep epayment, kemudian aspek traceability untuk memudahkan dalam positioning BRT serta keamanan penumpang, dan aspek kenyamanan untuk meningkatkan kenyamanan selama berkendara dengan BRT.…”

Section: Pendahuluanunclassified

Kajian Pra-Implementasi Aplikasi Layanan pada Bus Rapid Transit Purwokerto-Purbalingga: Perspektif Penumpang Wanita

Romadlon¹,

Lestari²,

Lestiana³

et al. 2020

warlit

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Operasional Bus Rapid Transit (BRT) Purwokerto-Purbalingga didominasi oleh wanita. Wanita mempunyai karakteristik perjalanan yang berbeda dengan pria, dimana mereka lebih sering menggunakan transportasi umum sehingga dibutuhkan peningkatan pelayanan BRT. Salah satu pendekatan yang dapat diimplementasikan adalah dengan aplikasi layanan. Penelitian ini dilakukan untuk mengetahui perspektif penumpang wanita dalam kaitannya dengan ketiga aspek pelayanan, yaitu financing, kenyamanan, dan traceability. Metode yang digunakan adalah survei dan observasi langsung ke penumpang wanita BRT di Purwokerto dan Purbalingga. Hasil yang diperoleh adalah pada aspek financing, faktor signifikansi dipengaruhi oleh jenis pekerjaan penumpang wanita. Sedangkan aspek kenyamanan dan traceability dipengaruhi faktor rasio umur, domisili, dan kepemilikan kendaraan pribadi penumpang wanita BRT. Ketiga aspek ini dapat diterapkan dengan sebuah aplikasi layanan yang berfokus pada e-payment, BRT location tracking, dan bus capacity information demi mendukung keamanan dan kenyamanan penumpang wanita BRT.Kata kunci: Aplikasi Layanan, Perspektif, Penumpang Wanita, Bus Rapid Transit, Purwokerto-Purbalingga. AbstractPre-implementing Study of Service Application on Purwokerto-Purbalingga Bus Rapid Transit: Perspective of Female Passengers: The operations of Purwokerto-Purbalingga Bus Rapid Transit (BRT) are dominated by women. Women have different travel characteristics than men, where they use public transportation more often, so an increase in BRT services is needed. One approach that can be implemented is a service application. This study was conducted to determine the perspective of female passengers in terms of three aspects of services, including financing, comfort, and traceability. The method used was a survey and direct observation of BRT female passengers in Purwokerto and Purbalingga. The obtained results in the aspect of the financing were that the significant factor was affected by the type of work of female passengers. Meanwhile, the comfort and traceability aspects were affected by the ratio of age, residence, and ownership of private vehicles. These three aspects can be applied with a service application that focuses on e-payment, BRT location tracking, and bus capacity information to support the safety and comfort of BRT female passengers.Keywords: Service Application, Perspective, Female Passengers, Bus Rapid Transit, Purwokerto-Purbalingga.

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Modeling passengers’ loyalty to public transit in a two-dimensional framework: A case study in Xiamen, China

Cited by 38 publications

References 43 publications

Effect of High-Altitude Environment on Driving Safety: A Study on Drivers’ Mental Workload, Situation Awareness, and Driving Behaviour

Effect of High-Altitude Environment on Driving Safety: A Study on Drivers’ Mental Workload, Situation Awareness, and Driving Behaviour

Passenger scoring for free-pass promotion in public transportation

Kajian Pra-Implementasi Aplikasi Layanan pada Bus Rapid Transit Purwokerto-Purbalingga: Perspektif Penumpang Wanita

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