2020
DOI: 10.1007/978-3-030-63479-7_4
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Modeling Products and Services with Enterprise Models

Abstract: Products and services are essential to an enterprise's operations and hence they need to be designed, developed, and delivered in congruence with the enterprise's business strategy and design. This paper investigates how to identify relevant aspects of products and services to be added to enterprise models by extending existing Enterprise Modeling (EM) languages for product/service modeling. The proposal is to decide on the relevance for EM based on "touch points". The proposal is applied to extending the 4EM … Show more

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Cited by 3 publications
(2 citation statements)
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References 26 publications
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“…They proposed a framework for visualizing value and related concepts with ArchiMate. Sandkuhl et al (2020) [59] focused on visualization of service or product value using the 4EM method. Furthermore, Sandkuhl et al (2014) [60] presented and compared various enterprise modelling focus areas (for example, active knowledge modeling, C3S3P, 4EM, ArchiMate, ARIS, DEMO, MEMO, and OMI) to present the visualization of concepts, such as products, services, and resources.…”
Section: Modelling Business Strategymentioning
confidence: 99%
“…They proposed a framework for visualizing value and related concepts with ArchiMate. Sandkuhl et al (2020) [59] focused on visualization of service or product value using the 4EM method. Furthermore, Sandkuhl et al (2014) [60] presented and compared various enterprise modelling focus areas (for example, active knowledge modeling, C3S3P, 4EM, ArchiMate, ARIS, DEMO, MEMO, and OMI) to present the visualization of concepts, such as products, services, and resources.…”
Section: Modelling Business Strategymentioning
confidence: 99%
“…The researchers in the green cluster published the most articles on digital platform architecture (Masuda et al, 2021), risk management (Masuda et al, 2017), and e-health management (Masuda et al, 2018;Yamamoto, 2021). In the yellow cluster, publications concentrated on enterprise modeling, specifically in product and service modeling (Sandkuhl et al, 2020). In the sky-blue cluster, the most popular publication topic was digital innovation and transformation, including its application in public sectors (Wichmann et al, 2021) and zoological institutions (Wichmann et al, 2020;Wißotzki & Wichmann, 2019).…”
Section: Coauthorship Statusmentioning
confidence: 99%