Modeling Residents’ WOM Behavior Toward Tourism Through Altruism and the Theory of Reasoned Action

Plaza‐Mejía, María Ángeles; Haldon‐Hermoso, Juana María; Porras‐Bueno, Nuria

doi:10.1080/01490400.2023.2178559

Cited by 4 publications

(4 citation statements)

References 87 publications

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“…Residents' provisions, as a stakeholder, are becoming increasingly crucial for their sustainability in destinations (Shen et al, 2019). They have a vital role in the tourists' experience since, via their behaviours, they can become advocates for their area and provide a distinct image of a tourism destination (Plaza-Mejía et al, 2023). They are critical for boosting the tourists' experience and ensuring the destination's sustainable growth (Wang et al, 2020).…”

Section: Pro-tourism Behaviourmentioning

confidence: 99%

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Alzaydi

2023

The Academic Journal of Contemporary Commercial Research

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This study aims at identifying the drivers of residents' pro-tourism behaviours. First, it investigates the influence of service quality and destination attractiveness (DA) on attitudes towards tourism and destination image (DI). Second, it examines the impact of tourist attitudes on destination loyalty (DL) and pro-tourism behaviour. Finally, it investigates the influence of DI on destination loyalty and pro-tourism behaviour. A descriptive study is conducted using a survey of 205 Albaha residents. The findings indicate that service quality has a positive influence on the DI. Additionally, the results show that DA is positively associated with attitude towards tourism. Furthermore, they demonstrate that attitudes towards tourism have a positive relationship with pro-tourism behaviour. Finally, the empirical findings reveal that DI is positively associated with DL. This study aids in the identification of the determinants of residents' pro-tourism behaviour by the government and organizations involved in the tourism industry. The research's conclusions will direct practitioners of tourism marketing's efforts to promote tourism activities in Saudi Arabia.

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Section: Pro-tourism Behaviourmentioning

confidence: 99%

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Alzaydi

2023

The Academic Journal of Contemporary Commercial Research

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“…The TRA is a widely used belief-based social cognitive theory in behavioural research (Song et al, 2021) and to predict behavioural intentions and actual behaviour in tourism studies (Plaza-Mejía et al, 2023;Ryu and Han, 2010). According to Jang and Cho (2022), TRA stands out as the most effective predictor of changes in human behaviour.…”

Section: Theory Of Reasoned Action (Tra)mentioning

confidence: 99%

Beyond Passive Observance: Understanding Egyptian Domestic Tourists' Behaviour through Hyper-Personalised Digital Clienteling

Elsawy

2023

Pharos International Journal of Tourism and Hospitality

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This study investigates the impact of hyper-personalisation through digital clienteling on the online booking intentions and behaviours of domestic tourists, employing an integrated model of the Technology Acceptance Model (TAM) and Theory of Reasoned Action (TRA). Conducted through a quantitative methodology, the study gathered responses from 326 participants through a structured questionnaire. The participants were randomly chosen from various Egyptian Facebook travel groups, specifically targeting individuals with prior experience in online booking for domestic vacations. The analysis of the gathered data was carried out using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 4. The findings reveal a satisfactory fit for the model, with significant relationships between attitude, subjective norms, perceived ease of use, perceived usefulness, and online booking intention and behaviour. The demographic analysis highlights a prevalence of educated and younger participants, suggesting that hyper-personalised digital clienteling may appeal more to this demographic. Practical implications suggest targeted marketing efforts and optimised digital platforms to enhance the user experience. Theoretical implications contribute to the advancement of technology adoption models, providing insights into tourists' decision-making processes. The study's originality lies in its focus on the Egyptian context and domestic tourism market, enriching the literature on technology adoption in developing countries.

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“…Tourists' authenticity perception can directly support behavioral intention, and cultural authenticity perception has a more obvious effect on supporting behavioral intention. Tourists can directly show tourism development support behavior by experiencing the authenticity of cultural atmosphere [9,10].…”

Section: Tourists' Behaviormentioning

confidence: 99%

“…The socio-cultural impact of tourism refers to the impact of tourism activities on the values and meaning system of the destination society and the quality of social life [10]. Tourism socio-cultural impact perception refers to the perception and awareness of tourism socio-cultural impacts by tourism stakeholders (mostly residents and tourists).…”

Section: Tourism Impactmentioning

confidence: 99%

Analysis of the Development Trend of Western Tourism Culture and Behavior Research

2023

Advances in Social Science, Education and Humanities Research

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Culture is the soul of tourism, and tourism activities are a form of culture. There is a close relationship between tourism culture and tourist behavior. Tourist area is an important carrier of culture, and the cultural experience of tourist area is an important part of tourist experience. Culture is the social environment of tourism and the spiritual factor that maintains tourism and makes it popular. Therefore, based on the Citespace bibliometric analysis software, this paper makes a visual analysis of the research on tourism culture and behavior in the past 20 years, in order to find out the research hotspots and research trends in this field.

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Modeling Residents’ WOM Behavior Toward Tourism Through Altruism and the Theory of Reasoned Action

Cited by 4 publications

References 87 publications

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Beyond Passive Observance: Understanding Egyptian Domestic Tourists' Behaviour through Hyper-Personalised Digital Clienteling

Analysis of the Development Trend of Western Tourism Culture and Behavior Research

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